Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Lilu Parisini Lowry

Melbourne,VIC

Summary

I thrive on bringing positive and upbeat energy wherever I go! From my very first job at Miss Margarita Byron Bay in high school, I’ve been hooked on hospitality, as i thrive in busy environments and its great while im a current uni student! love connecting with people, making sure they feel welcome, and turning ordinary moments into unforgettable experiences. I’m a natural team player with a knack for adapting on the fly, solving problems with a smile, and multitasking. With my upbeat attitude and focus on exceeding team goals, I always aim to make every shift a success while making sure everyone is satisfied with their service.

Overview

5
5
years of professional experience
1
1
Certification

Work History

You Beauty

Bar and Restaurant
07.2024 - 11.2024
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Answered customers' questions, recommended items, and recorded order information.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Cultivated warm relationships with regular customers.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Maximized table turnover rate by managing reservations and seating arrangements.

Ciao Mate

Resturant
04.2024 - 11.2024
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Maintained clean and organised dining areas to uphold restaurant hygiene standards.

Mimosa

Jewellery Shop
10.2022 - 06.2023
  • Implemented creative visual merchandising strategies to maximise product exposure in retail environments.
  • Boosted overall store presentation with regular dusting and polishing of fixtures, displays, and retail products.
  • Enhanced overall shopping experience for customers with a clean, organised, and visually appealing retail space.
  • Assisted in training new hires on retail teller procedures, contributing to team success.
  • Collaborated with team members to meet daily sales goals through upselling salon services and retail products.

Belongil Beach Italian Food

Italian Restaurant
02.2022 - 06.2023
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Strengthened communication skills through regular interactions with others.
  • Paid attention to detail while completing assignments.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Worked well in a team setting, providing support and guidance.
  • Worked effectively in fast-paced environments.
  • Adapted to diverse customer needs, providing personalised service that increased guest satisfaction.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.

Miss Margarita Byron Bay

Mexican Cantina
01.2020 - 02.2022
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Maximised table turnover rate by managing reservations and seating arrangements.
  • Checked guests' identification before serving alcoholic beverages.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.

Education

Bachelor of Science - Naturopathy

Endeavour College of Natural Health
Melbourne, VIC
10-2027

High School Diploma -

Byron Bay High School
Byron Bay, NSW
11-2021

Skills

  • Sales
  • Teamwork, collaboration and problem-solving
  • Time management
  • Attention to detail
  • Multitasking Abilities
  • Reliability
  • Effective communication
  • Customer satisfaction
  • Organisational skills
  • Adaptability and flexibility
  • Relationship building
  • Flexible schedule
  • Athletic upbringing with professional dance performance, gymnastics and athletics
  • Musical passion; singing, piano and songwriting
  • Vast experience in the fashion and modelling industry

Certification

  • Completed RSA Certificate
  • Barista Certificate
  • Hospitality II Certificate

Languages

Italian
Native or Bilingual
Spanish
Professional Working

Timeline

You Beauty

Bar and Restaurant
07.2024 - 11.2024

Ciao Mate

Resturant
04.2024 - 11.2024

Mimosa

Jewellery Shop
10.2022 - 06.2023

Belongil Beach Italian Food

Italian Restaurant
02.2022 - 06.2023

Miss Margarita Byron Bay

Mexican Cantina
01.2020 - 02.2022

Bachelor of Science - Naturopathy

Endeavour College of Natural Health

High School Diploma -

Byron Bay High School

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Lilu Parisini Lowry