Lily-Belle James
Cairns,QLD
Summary
Accomplished NDIS Worker with Paul Innes, enhancing client independence through effective communication and problem-solving. Trained staff in best practices, boosting team efficiency by 20%. Skilled in time management and customer service, with a strong work ethic. Proven ability to support diverse needs and foster a positive environment.
Professional worker with strong background in delivering quality results through effective teamwork and adaptability. Skilled in task management, problem-solving, and ensuring smooth operations. Known for reliability, strong work ethic, and ability to meet changing needs with positive attitude. Focused on achieving goals and contributing to team success.
Overview
3
3
years of professional experience
Work History
NDIS Woker Disability Support Woker
Paul Innes
02.2024 - Current
- Supported individuals with daily living activities, enhancing independence and quality of life.
- Facilitated effective communication between clients and healthcare providers to ensure comprehensive care.
- Assisted clients in developing personal goals and action plans to achieve desired outcomes.
- Maintained accurate records of client progress and incidents to ensure compliance with policies.
- Trained new staff on best practices for client support and organizational policies.
- Provided emotional support and encouragement to clients facing challenges in daily activities.
- Worked fast to complete tasks and meet daily deadlines.
- Followed instructions and procedures to complete assigned tasks.
- Maintained work areas by cleaning and straightening for maximum productivity and safety.
- Assisted clients in managing their medication schedules to ensure compliance and health maintenance.
Hospitality Worker
Atherton Carrington
03.2023 - 01.2024
- Assisted guests with reservations and provided information on available services and amenities.
- Coordinated food and beverage orders to ensure timely service and customer satisfaction.
- Handled guest inquiries with professionalism, ensuring a positive experience for all visitors.
- Supported event coordination by preparing venues and assisting with setup and breakdown tasks.
- Maintained cleanliness of public areas, contributing to a welcoming environment for guests.
- Trained new team members on operational procedures and customer service expectations.
- Greeted guests with friendly and professional acknowledgment to build rapport.
- Trained new staff members on proper customer service and hospitality policies.
Education
Atherton Sate High School
Atherton, QLD01-2022
Skills
- Cleaning
- Customer service
- Problem-solving
- Attention to detail
- Heavy lifting
- Team building
- Time management
- Work ethic
Timeline
NDIS Woker Disability Support Woker
Paul Innes
02.2024 - Current
Hospitality Worker
Atherton Carrington
03.2023 - 01.2024
Atherton Sate High School