Summary
Overview
Work History
Education
Skills
Certification
Community Engagement
Timeline
Generic

Lily Burger

Hawthorne,QLD

Summary

Proven track record in enhancing customer satisfaction and nurturing family relationships, demonstrated during tenure at Ambrosia And Co. and as a trusted babysitter for Lauren Westgarth. Skilled in safe food handling and complex problem-solving, I excel in high-pressure environments, significantly contributing to sales and well-being with a focus on achievements and efficient service.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Waitress

Ambrosia And Co.
04.2022 - 02.2023
  • Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Contributed to increased sales by promoting daily specials and making personalized menu recommendations.
  • Collaborated with team members to consistently provide efficient service during peak hours.
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.

Family Babysitter

Lauren Westgarth
10.2020 - 10.2022
  • Enhanced children's well-being by providing a safe and nurturing environment.
  • Developed strong bonds with families, resulting in long-term relationships and repeat babysitting opportunities.
  • Provided healthy meals and snacks for children, adhering to any dietary restrictions or preferences.
  • Managed schedules for multiple children, coordinating playdates, appointments, and extracurricular activities.
  • Handled emergencies calmly and efficiently while following established safety protocols provided by the parents.
  • Displayed adaptability when faced with changing family dynamics or unexpected scheduling alterations.

Education

High School Certificate -

Somerville House
South Brisbane, QLD
11.2024

Skills

  • Customer Service
  • Order Accuracy
  • Safe Food Handling
  • Supply Restocking
  • Tableside Service
  • Complaint resolution
  • Complex Problem-Solving
  • Child Supervision
  • Schedule Management

Certification

RSA - Responsibility to serve alcohol

Community Engagement

Sudsy Challenge 

Windana Womens Refuge

Ronald McDonald House

Orange Sky

Timeline

Waitress

Ambrosia And Co.
04.2022 - 02.2023

Family Babysitter

Lauren Westgarth
10.2020 - 10.2022

High School Certificate -

Somerville House

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