Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Lily Butler

AYR,QLD

Summary

I'm a 18 year old Department Manger at McDonald's Ayr. I started back in 2019 as a crew member, in mid 2021 I was working 7 days week at McDonald's and as a Tea and Tidy assistant at a local hair dresser salon until December of 2021. I worked my way up the to become a shift manager in June 2023 then promoted to People Performance Department Manager late 2023.

I am very flexible and willing to start early and stay back. I have my license and my own vehicle. I enjoy working and interacting with people as I am reliable and willing to learn and gain more experience in the workforce and will give anything a go.



Overview

4
4
years of professional experience
1
1
Certification

Work History

Department Manager

McDonald's
11.2019 - Current
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Developed strong relationships with suppliers, securing better deals and ensuring timely deliveries.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.
  • Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
  • Excels at performing multiple time sensitive tasks simultaneously

Education

High School Diploma -

Burdekin Catholic High School
Ayr, QLD
11.2022

Skills

  • Multi tasking
  • Rules and regulations
  • Customer Service
  • Retail Management
  • Safety and Security
  • Decision-Making
  • Staff Management
  • Managing Operations and Efficiency
  • Shift Scheduling
  • Performance reviewing
  • Team Supervision
  • Coaching and Mentoring
  • Emergency Response
  • Flexible Schedule
  • Teamwork and Collaboration
  • Computer Skills
  • Communication
  • Work Planning and Prioritization
  • Training and Development
  • Customer Engagement
  • Recruiting and Hiring
  • Conflict de-escalation
  • Personnel training and development
  • Problem-Solving

Accomplishments

    I received Shift Manager of the year award for McDonald's Ayr in 2023.


Certification

Certificate III in Retail

Certificate II in Hospitality

Certificate of Experience

Certificate II in Retail Cosmetics

First Aid Certificate

Fire Safety Certificate



Timeline

Department Manager

McDonald's
11.2019 - Current

High School Diploma -

Burdekin Catholic High School

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Lily Butler