Lily Casboult
Point Cook,VIC
Summary
Organized and enthusiastic administrative professional with almost two years of experience supporting school operations. Known for consistently driving high productivity and efficiency in dynamic environments. Recognized for exceptional interpersonal communication skills and a passion for fostering strong community relations. Adaptable to shifting priorities, I am committed to supporting team success and ensuring the smooth, timely completion of tasks to support the needs of staff, families, and children.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Administrative Assistant/Media & Promotions
Chilwell Primary School
Geelong
06.2023 - Current
- Maintained the front reception desk, pleasantly welcomed visitors, provided relevant information, and directed them to appropriate personnel.
- Provided a clear and effective relay of relevant information to staff, families, and contractors of the school using email and phone communications.
- Processed applications for enrollment into the Education Department's software system, 'Cases21', in accordance with relevant legislation.
- Collection and entry of necessary school data.
- General receipting and handling of petty cash, updating batches, and general receipting in 'Cases21'.
- Answered incoming calls and responded to inquiries from staff, students, parents and external agencies in a professional manner.
- Routine updating of the online school archiving system; destruction and archiving of documents.
- Managed the school sick bay, distributed medication to students who required it, and delivered necessary first aid to students.
- Ensured the office area is clean and well-organized.
- Experience using 'Sentral' and 'Compass' school management systems.
- Efficiently communicated essential information to parents through 'Compass' and the school newsletter.
- Engage families and students in the achievements and positive impacts of the school through the management of school social media and the newsletter.
- Proven ability to work independently.
- Expertise in Microsoft Office, Publisher, Excel, and Word.
- Handled confidential documents in an organized fashion according to established protocol.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Provided administrative support to the leadership team, including scheduling meetings and managing calendars.
Trainee Educator
All Day Long Childcare
Geelong
06.2023 - 10.2023
- Providing care and satisfying basic needs for 0-3-year-olds; changing nappies and toilet training, assisted feeding, sleep training, basic hygiene, and safety.
- Clear and respectful communication with parents.
- Cooperating with coworkers to keep a consistent daily routine.
- Supporting children's cognitive and social development through educational activities.
- Maintaining a safe and hygienic environment.
- Keeping children engaged for long periods of time.
- Redirecting conflicts between children in a calm, friendly manner.
- Keeping up to date with the allocated group of children's learning stories.
Customer Service/Weekend Manager
West Coast Bakeries
Geelong
11.2016 - 05.2023
- Demonstrated strong problem solving skills when addressing customer concerns.
- Occupational health and safety.
- Provided excellent customer service by greeting customers, responding to inquiries, and resolving complaints in a timely manner.
- Followed established protocols for quality assurance processes.
- Cash handling and reconciliation.
- Flexibility and the ability to work at numerous sites.
- Foresight and proactivity.
- Coached and trained new staff.
- Proven ability to manage a shift alone.
- Barista skills.
- Able to adapt my style to meet different customers' needs.
- Proven skills in working collaboratively with management.
Education
Year 12 VCE -
Belmont High School
Geelong01.2022
Skills
- Highly developed verbal and written interpersonal communication skills
- Data entry and record keeping
- Conflict resolution
- Proven problem-solving skills
- Expert multitasking and organizational skills
- Effective coaching and leadership abilities
- Front-of-house customer service
- Valued team member
- Reliable
- Resilient
- Hardworking
- Decision-making
- Care for children of all ages
- Appropriate responses to problems
- Productivity and time management
Certification
- First Aid, Allens Training, Geelong, VIC, 01/01/23, HLTAID010 - Provide basic emergency life support, HLTAID009 - Provide cardiopulmonary resuscitation
- Food Safety Certificate, DoFoodSafety, Online, 01/01/23, Department of Health approved food handling course
References
- Sarah Jeffreys, Assistant Principal, Chilwell Primary School, (03) 5221 2738
- Jacquie Clancy, Business Manager, Chilwell Primary School (03) 5221 2738
- Kayla, Director, All Day Long Childcare, (03) 5264 1446
- Nick Casboult, Director, West Coast Bakeries 0403 553 103
References
References available upon request.
Timeline
Administrative Assistant/Media & Promotions
Chilwell Primary School
06.2023 - Current
Trainee Educator
All Day Long Childcare
06.2023 - 10.2023
Customer Service/Weekend Manager
West Coast Bakeries
11.2016 - 05.2023
Year 12 VCE -
Belmont High School
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