Lily Cathcart
Hawthorn,Victoria
Summary
Friendly candidate with passion for providing excellent customer service and facilitating guest satisfaction. Hardworking and flexible individual takes accommodating customers, cooking food and handles payments. Outstanding multitasker.
Overview
5
5
years of professional experience
Work History
Hospitality Team Member
Middle Child Cafe
04.2021 - Current
- Enhanced customer satisfaction by providing exceptional service.
- Improved overall efficiency while maintaining standards and completing tasks in a timely manner.
- Maintained clean and organized areas, contributing to a positive atmosphere for both customers and staff.
Assistant Coach
Genazzano FCJ College
01.2019 - 03.2023
- Enhanced team performance by developing and implementing effective training programs tailored to individual athlete needs.
- Assisted head coach in evaluating students performance, identifying areas for improvement, and providing constructive feedback to ensure continuous growth.
- Contributed to a winning season through strategic planning, game-day coaching, and fostering an environment of teamwork and dedication.
- Mentored athletes on sportsmanship, leadership skills, and maintaining a strong work ethic both on and off the field.
Education
Bachelor of Nursing - Nursing
La Trobe University
Melbourne, VIC11.2025
Skills
- Customer service focus
- Empathy and understanding
- Reliability and punctuality
- Multitasking capabilities
- Cash handling proficiency
- Adaptability and flexibility
Reprisenting Australia in rowing
By showing a strong commitment to rowing. I was able to accomplish one of the highest achievements in sport.
I believe that representing my country in rowing taught me how to be consistent, to be fulling committed and to be a team player. these three values are a staple to being cohesive and mailable in every environment.
Timeline
Hospitality Team Member
Middle Child Cafe
04.2021 - Current
Assistant Coach
Genazzano FCJ College
01.2019 - 03.2023
Bachelor of Nursing - Nursing
La Trobe University
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