Lily Dawson
Mount Cotton,QLD
Summary
Motivated administrative professional with 4 years of customer service experience, offering strong communication skills, adaptability, and a reliable, professional work ethic. I am dedicated to providing efficient support and enhancing the customer and employee experience.
Overview
4
4
years of professional experience
2
2
Certification
Work History
Junior Shop Manager
Valley Way Pizza
04.2021 - Current
- Managed inventory control, cash control, and store opening and closing procedures.
- Maintained safe working environment by enforcing adherence to safety and security protocols.
- Delivered excellent customer service by addressing and resolving customer inquiries and complaints.
- Mentored team members to enhance professional development and accountability in workplace.
- Kept orderly and accurate accounting records by monitoring sales documentation.
Education
High School Diploma -
Kimberley College
Carbrook, QLD11.2024
Certificate IV - Crime And Justice Studies
TAFE Queensland
Loganlea, QLD01.2024
Skills
- Customer Service
- Food Preparation
- Team work
- Organization
- Communication
- Reliability
- Managing Multiple Tasks
Certification
Currently hold a Blue Card
RSA Certificate
Barista Basics Course
Timeline
Junior Shop Manager
Valley Way Pizza
04.2021 - Current
High School Diploma -
Kimberley College
Certificate IV - Crime And Justice Studies
TAFE Queensland