Lily De Boef
Warragul
Summary
Shift Supervisor with multiple years of experience managing, deploying, and overseeing employees. With proven methods for improving efficiency, and a priority on employee safety in a fast-paced environment. Maintains a clean store and ready to assist other team members and customers.
Overview
5
5
years of professional experience
Work History
Shift Supervisor
KFC Warragul
Warragul
07.2020 - Current
- Deliver effective and efficient customer service while managing front-of-house operations, including presenting and packing orders.
- Perform back-of-house responsibilities, including food preparation, box breakdown, and heavy lifting tasks.
- Providing training and coaching to staff members.
- Worked within management team to identify and meet targets.
- Ensuring the food product is up to standard, not out of time or temperature, and discarding products that are not.
- Maintained cleanliness and organization in work areas to eliminate hazards and ensure safety.
- Achieved Cross Certification in July 2021 for diverse skill set.
- Recognized as Employee of the Month in January 2021 and May 2022, and Employee of the Year for 2022.
- Obtained First Aid Certification on May 12, 2023.
- Shift Supervisor certification in June 2023.
Education
Year 12 VCE Certificate -
Warragul Regional College
Warragul, Victoria, Australia12.2023
Skills
- POS systems
- Cleanliness standards
- Customer satisfaction
- Cash handling
- Time management
- Food safety
- Customer service
- Staff training
- Communication skills
- Inventory management
- Team leadership
- Food preparation
References
- Vanessa Gillet, Manager, KFC Warragul, Victoria Street, Warragul, Victoria, 0413 074 565
- Teesha Hedges, Manager, KFC Warragul, Victoria Street, Warragul, Victoria, 0468 910 276
Activities
Family time, listening to music, video games, going out with friends.
Timeline
Shift Supervisor
KFC Warragul
07.2020 - Current
Year 12 VCE Certificate -
Warragul Regional College
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