Lily Doukakis
North Ryde
Summary
Psychology student with strong foundation in research methodologies and psychological theories. Adept at collaborating within teams to achieve significant results, demonstrating flexibility and reliability in dynamic environments. Skilled in data analysis, critical thinking, and effective communication. Known for proactive approach and commitment to fostering supportive and productive atmosphere. Possesses a strong interest for organisational psychology and its relationship with improving productivity in different industries.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Football Coaching
PLC Sydney
02.2024 - Current
- Within this role I work with girls aged from 7 to 17 years old. Since working from the beginning of the year I have been able to develop my communication skills and also my teaching abilities.
- Tracked performance metrics to identify areas of improvement, leading to targeted coaching sessions for team members.
- Enhanced athletes'' performance by implementing tailored training programs and individualized coaching techniques.
Front of House Staff member
Cult Eatery Cafe & Catering
03.2018 - Current
- This job includes making and serving beverages to customers as well as taking orders at the register. I am also required to prepare and toast baked goods such as sandwiches and wrap along with pastries.
- In regards to catering, I have learnt important skills such as food and drink service in both small and large scale events. I also have experience in event organization through catering as I work closely with the owner of the company.
Front of House Wait Staff Member
Tottis Merivale
06.2025 - Current
- Tottis is a high energy and modern restaurant that devotes exceptional and consistent service to their guests. Since starting I have transitioned smoothly into their team and have adapted to their sequence of service
- Delivered exceptional customer service in high-volume dining environment.
- Trained new team members on service standards and operational procedures.
- Enhanced guest experiences through attentive service and personalized recommendations.
Wait Staff
Mr. Wongs Merivale
06.2024 - 01.2025
- Managed multiple tables efficiently, prioritizing tasks to enhance dining experiences during peak hours.
- Developed rapport with regular customers, fostering loyalty and encouraging repeat business.
- Assisted in training new waitstaff members, fostering a team-oriented work environment.
- Delivered exceptional customer service, ensuring guest satisfaction through attentive and friendly interactions.
- Displayed extensive knowledge of menu offerings and ingredients, allowing for informed recommendations to diners with dietary restrictions or preferences.
Front of House Staff member
On Cowell Cafe
12.2019 - 11.2023
- In this position I was required to meet all front of house requirements;
- - Making and serving cold beverages
- - Serving alcohol
- - Working at the register
- - Running food and drink to tables
- - Taking orders from tables
- I also was required to train new employees that were joining the front of house in all the duties above. I'm also experienced in dishwashing and using heavy duty equipment. Due to having to train new employees I learnt how to effectively communicate with others. I also improved my abilities to work in a team.
Waitress
Mowbray Eatery Cafe
03.2016 - 04.2017
- In this position I was making and serving beverages such as Juices, Milkshakes and Smoothies and would often assist in making coffees. I was also required to serve people at the till by taking takeaway orders and cashing off tables. This was my first ever job in hospitality and it taught me the fundamentals of customer service which I was able to develop over the year working there.
Area and Room Supervisor
Vivid Dark Spectrum, Event Services Australia
05.2024 - 06.2024
Ride Instructor & Ticket Scanner
Easter Show, OCS Fun
03.2024 - 04.2024
Bar Staff
Bondi Beach Mardi Gras Party, Hamilton Bars
02.2024 - 02.2024
Education
Undergraduate Degree - Psychology
University of Technology
10.2025
High School - undefined
PLC Sydney
11.2023
Primary School - undefined
Hunters Hill Public School
12.2017
Responsible Service of Alcohol Training - undefined
Online Training
01.2021
Skills
- Emotional awareness
- Analytical thinking and reasoning
- Organisational skills
- Effective communicator
- Problem solving
- Time management
Accomplishments
- Awarded House Captain (2017)
- Softball Champions (2018)
- Senior Rowing Champions (2020)
- Senior Rowing Champions (2021)
Certification
- Responsible Service of Alcohol
- Responsible Conduct of Gaming
- First Aid - Surf Life Saving
- CPR Administration - Surf Life Saving
Languages
English
Native or Bilingual
Greek
Professional Working
Timeline
Front of House Wait Staff Member
Tottis Merivale
06.2025 - Current
Wait Staff
Mr. Wongs Merivale
06.2024 - 01.2025
Area and Room Supervisor
Vivid Dark Spectrum, Event Services Australia
05.2024 - 06.2024
Ride Instructor & Ticket Scanner
Easter Show, OCS Fun
03.2024 - 04.2024
Football Coaching
PLC Sydney
02.2024 - Current
Bar Staff
Bondi Beach Mardi Gras Party, Hamilton Bars
02.2024 - 02.2024
Front of House Staff member
On Cowell Cafe
12.2019 - 11.2023
Front of House Staff member
Cult Eatery Cafe & Catering
03.2018 - Current
Waitress
Mowbray Eatery Cafe
03.2016 - 04.2017
High School - undefined
PLC Sydney
Primary School - undefined
Hunters Hill Public School
Responsible Service of Alcohol Training - undefined
Online Training
Undergraduate Degree - Psychology
University of Technology
Awards
Awarded House Captain (2017), Under 13’s Softball Champions (2018), Senior Rowing champions (2020), Senior Rowing Champion (2021), CIS Football Finalists (2022) CIS Football Finalists (2023), Awarded Olympic Change Maker Award (2023), Awarded the PLC School Spirit Award (2023)
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