Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
Generic

Lily Faber

Nambour,Qld

Summary

Motivated professional with a proven track record of success. Skilled in streamlining information, prioritizing tasks, and approaching issues with an analytical mindset. Goal-oriented and proactive leader who develops and implements updates to operational standards, team organization, and employee engagement strategies.

Overview

6
6
years of professional experience

Work History

Customer Service and Transactions

Lifeline
Atherton
06.2023 - 07.2024
  • Monitored customer service calls, emails, and other communications to evaluate performance of team members.
  • Participated in safety meetings and followed all safety guidelines.
  • Provided excellent customer service by attending to customer needs in a timely manner.

Customer Service and Transactions

Hula and sparrow
Yungaburra
12.2022 - 07.2024
  • Maintained accurate records of all customer interactions in the company's database system.
  • Monitored customer service calls, emails, and other communications to evaluate performance of team members.
  • Resolved escalated issues from customers in a timely manner.

Customer Service and Transactions

Yungaburra pitstop
Yungaburra
05.2018 - 10.2021
  • Operated cash register to process payments and issue receipts.
  • Verified customer identification for age-restricted products.
  • Scheduled routine maintenance for fuel pumps and related equipment.
  • Responded quickly to emergency situations such as spills or fires.

Education

Certificate Three Business -

WorkSkills
01.2024

Senior Certificate -

Cairns School of Distance Education
Cairns
01.2022

Skills

  • Sales Support
  • Complaint Handling
  • Stock management
  • Order Management
  • Risk Assessment
  • Safety risk assessment
  • Supervision and leadership
  • Task Delegation

Affiliations

  • Water Skiing
  • Fishing
  • Camping
  • Reading

References

References available upon request.

Timeline

Customer Service and Transactions

Lifeline
06.2023 - 07.2024

Customer Service and Transactions

Hula and sparrow
12.2022 - 07.2024

Customer Service and Transactions

Yungaburra pitstop
05.2018 - 10.2021

Certificate Three Business -

WorkSkills

Senior Certificate -

Cairns School of Distance Education

Lily Faber