Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic
Lily-Grace O'Brien

Lily-Grace O'Brien

Wollongong,NSW

Summary

I am motivated to maintain customer satisfaction and contribute to innovative ideas to bring success to the business. I have a proven ability to create, establish and maintain a professional customer service relationship and exceed customer satisfaction. I am 23 years of age and am currently seeking to take the next step in my career in the legal industry. I am effective at taking on large and small tasks with little guidance or outside help. Successfully applies excellent time management skills and expert knowledge of legal procedures.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Legal Assistant

Colin Biggers and Paisley Lawyers
Sydney , NSW
04.2023 - Current
  • Reviewed and prepared legal documents, such as motions, briefs, and court bundles.
  • Maintained client confidentiality in all matters.
  • Assisted with document production and deposition preparation.
  • Organized and printed exhibits for trial proceedings.
  • Proofread drafts of legal documents for accuracy in grammar and punctuation.
  • Greeted clients upon arrival at office and provided assistance as needed.
  • Coordinated travel arrangements for Partner and team of Solicitors.
  • Scanned physical documents into electronic format for storage on online filing system.
  • Handled telephone calls, meeting plans and conference organization requirements.
  • Mailed and arranged for delivery of legal correspondence to clients, witnesses and court officials.
  • Provided administrative support to boost firm's document production and legal correspondence.
  • Organized legal documents in company filing systems and databases.
  • Drafted correspondence, documented data and submitted materials to appropriate parties.
  • Ensured that all paperwork was properly filed according to established procedures.
  • Opened and closed matters.
  • Filed bundles for motions or applications at Court.
  • Provided administrative support to Partner and team of Solicitors by managing calendars; scheduling appointments; organizing files; preparing correspondence; filing court documents; and obtaining necessary signatures.

RECEPTIONIST / ADMINISTRATIVE ASSISTANT

O'BRIEN BURRELL AND CO
01.2018 - 04.2023
  • Day-to-day administrative tasks such as filing, printing and scanning as well as scheduling meetings
  • This role also included diary management as well as simple office duties such as stock take of office equipment, helping other members of staff when needed and tracking/booking couriers
  • Dictations were also required in this role.
  • Greeted visitors and provided them with assistance.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Responded to inquiries from internal staff members regarding office operations issues such as mail delivery or office equipment maintenance.
  • Performed data entry tasks into various computer systems accurately and promptly.

HAIR AND BEAUTY THERAPIST

LUXE STYLE SALON
10.2021 - 08.2022
  • Greeting clients and providing hair treatments such as cutting, dying, styling and general wash and blow dry's
  • This role involved me to take complete independence and schedule my own appointments as well as having to do general house-keeping such as tidying at the end of the day.

APPRENTICE HAIR AND BEAUTY THERAPIST / RECEPTIONIST

STRANDS HAIR AND BEAUTY
01.2018 - 06.2018
  • Greeting clients and doing day-to-day house keeping tasks such as cleaning, stock take of hair supplies, and diary management of client bookings
  • In my colleagues spare time I was taught how to do hair cuts, styles, blow dry's and coloring.

Education

Completed Cert III in Hairdressing -

Gymea TAFE
01.2022

Completed the HSC and ATAR -

Engadine High School
01.2018

Skills

  • Ability to adapt and work in a fast-paced environment
  • Exceptional teamwork skills
  • Ability to work both individually and in a team
  • Superior problem-solving and time-management skills
  • Exceptional leadership skills
  • Extensive understanding of Microsoft Word, Excel, Powerpoint, Adobe PDF, iManage, Infotrack and Online Court
  • High written and oral communication skills
  • Outstanding customer service/ sales skills
  • Ability to collect, analyse and interpretate data
  • Appointment And Meeting Scheduling
  • Travel Arrangements
  • Legal Administrative Support
  • Legal Document Preparation
  • Document Editing
  • Legal/Court Processes
  • Document Filing
  • Legal File Maintenance
  • Billing Statements

Certification

  • Certificate III in Hairdressing- 2012
  • Obtained the First Aid Certificate - 2015

References

  • Miss Bethany BURKE, Solicitor, Colin Biggers and Paisley Lawyers.
  • Mrs. Susan CARR, Office Manager, O'Brien Burrell and Co., sjcarr23@yahoo.com.au, 0412 049 039
  • Miss. Mackenzie BANNISTER, Employee, Strands Hair and Beauty, Mackenziebannister13@gmail.com, 0418 693 469

Timeline

Legal Assistant

Colin Biggers and Paisley Lawyers
04.2023 - Current

HAIR AND BEAUTY THERAPIST

LUXE STYLE SALON
10.2021 - 08.2022

RECEPTIONIST / ADMINISTRATIVE ASSISTANT

O'BRIEN BURRELL AND CO
01.2018 - 04.2023

APPRENTICE HAIR AND BEAUTY THERAPIST / RECEPTIONIST

STRANDS HAIR AND BEAUTY
01.2018 - 06.2018

Completed Cert III in Hairdressing -

Gymea TAFE

Completed the HSC and ATAR -

Engadine High School

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Lily-Grace O'Brien