Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Lily Grady

Kingsgrove

Summary

Motivated and dependable team member with extensive experience in customer service, retail, and working with children. Demonstrated ability to communicate effectively, manage stock, and efficiently handle returns and refunds. Currently advancing education in health-related studies. Quick to learn, adaptable, and dedicated to delivering high-quality work in fast-paced settings.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Online and customer service

Woolworths, Marrickville Metro
04.2024 - Current
  • Delivered exceptional customer service and managed online orders.
  • Developed strong teamwork and leadership skills through dispatch and stock management.
  • Ensured efficient recovery and handling of refunds/returns.

Retail Assistant

Bed Bath N Table, Marrickville Metro
03.2023 - 04.2024
  • Provided top-tier customer service and maintained store presentation standards.
  • Gained expertise in stock management, recovery, and processing refunds.

Swimming instructor

Col Jones Swim, Tempe
03.2022 - 02.2023
  • Taught swimming to children, demonstrating strong communication and teaching skills.
  • Fostered a safe and engaging learning environment.

Education

Diploma - foundations in paramedicine

University of Tasmania
11.2024

Bachelor of Science - Paramedicine

University of Tasmania
TAS
11-2026

Skills

  • Customer engagement
  • Strategic decision-making
  • Inventory management
  • Food preparation expertise
  • Team collaboration
  • Child engagement
  • Skilled in prioritizing concurrent responsibilities
  • Strong verbal communication

Certification

  • First Aid Certificate (Completed: 2025-1-16)
  • Working with children's check

Timeline

Online and customer service

Woolworths, Marrickville Metro
04.2024 - Current

Retail Assistant

Bed Bath N Table, Marrickville Metro
03.2023 - 04.2024

Swimming instructor

Col Jones Swim, Tempe
03.2022 - 02.2023

Diploma - foundations in paramedicine

University of Tasmania

Bachelor of Science - Paramedicine

University of Tasmania
Lily Grady