Summary
Overview
Work History
Education
Skills
Contact
Timeline
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Lily Grimes

Kirrawee

Summary

Motivated, enthusiastic, and reliable team member with hospitality and customer service experience in cafes and aquatic centres. Passionate about creating a welcoming environment for customers and handling service with professionalism and energy. Adaptable, quick to learn, and confident in fast-paced environments, I enjoy working both independently and as part of a team.

Overview

2
2
years of professional experience

Work History

Front of House

Stanny Temptations Café & Restaurant
07.2023 - 09.2023
  • Delivered attentive service, responded to customer needs and resolved issues calmly.
  • Learnt a diverse menu quickly and adapted to a multicultural team.
  • Streamlined front of house operations for improved efficiency and overall guest experience.
  • Greeted guests, sat at tables and brought orders to assist front of house staff.

Lifeguard

Sutherland Shire Leisure Centres
09.2023 - 04.2025
  • Monitored pool areas to ensure patron safety and compliance with regulations
  • Maintained cleanliness of facilities and collaborated closely with team members
  • Remained calm under pressure, responding to incidents and emergencies swiftly
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Provided friendly customer service to guests and addressed concerns.

Waitstaff & Kitchen Assistant

Loaf Café
07.2023 - 09.2023
  • Provided table service, cleared tables, and maintained venue cleanliness
  • Developed excellent customer service and multitasking skills in a fast-paced café environment
  • Collaborated with team members to ensure smooth workflow during peak hours.
  • Assisted chefs in food preparation tasks, resulting in timely meal service.

Education

Bachelor of Medical Science -

University of Sydney

St John Bosco College
09-2024

Skills

  • Customer service & conflict resolution
  • Friendly, energetic & reliable
  • Multitasking proficiency
  • Food safety practices
  • Effective team collaboration
  • Quick learner with a proactive mindset

Contact

English

Timeline

Lifeguard

Sutherland Shire Leisure Centres
09.2023 - 04.2025

Front of House

Stanny Temptations Café & Restaurant
07.2023 - 09.2023

Waitstaff & Kitchen Assistant

Loaf Café
07.2023 - 09.2023

Bachelor of Medical Science -

University of Sydney

St John Bosco College

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Lily Grimes