Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
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Lily Hansford

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. My study is motivated by a future passionate to work with youth and create change towards their lives. My aim is to work within an agency that has developed early intervention programs and supports youth towards a positive lifestyle.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Bartender

Star Hotel Albury
05.2022 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.

Retail Assistant

Woolworth Group
10.2018 - 12.2022
  • Managed inventory with accuracy, ensuring optimal product levels and minimizing stock discrepancies.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Demonstrated flexibility by adapting to various roles within the retail environment as needed.
  • Collaborated with team members to accomplish sales goals and improve overall store performance.
  • Actively engaged customers to provide general assistance and information on store merchandise.
  • Worked closely with shift manager to solve problems and handle customer concerns.

Volunteer

RAW Impact
06.2019 - 07.2019
  • Boosted fundraising efforts, securing valuable donations through targeted campaigns.
  • Participated in volunteer orientations and training sessions to learn about organizational changes and mission updates.
  • Collaborated with community and other volunteers to complete the building of a house.

Education

BA in Social Work (Honours) - Social Work

La Trobe University
Wodonga, VIC
11.2025

Skills

  • Strong multitasking
  • Highly reliable
  • Patience and Empathy
  • Multitasking Competence
  • Teamwork and Collaboration
  • Organized and Efficient
  • Critical Reflection

Certification

  • NSW Responsible Service of Alcohol, 12/2025
  • Working with Children Check (NSW), 02/2026
  • Working with Children Check (VIC)
  • NSW Drivers License, 03/2027

References

Available upon request.

Timeline

Bartender

Star Hotel Albury
05.2022 - Current

Volunteer

RAW Impact
06.2019 - 07.2019

Retail Assistant

Woolworth Group
10.2018 - 12.2022

BA in Social Work (Honours) - Social Work

La Trobe University

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Lily Hansford