Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Lily Hayden

Wollongong

Summary

I am a highly dependable and enthusiastic person with a strong work ethic. I adjust quickly to new environments and enjoy working collaboratively to positively contribute to workplaces. Through new workplaces, I aim to expand my skill set and experiences by learning new things.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Front of House

UmiKo Izakaya
01.2024 - 01.2025
  • Answered phone calls, assisting customers in making reservations.
  • Opened restaurant before service.
  • Collected groceries for bar and kitchen.
  • Learnt and studied menu items to inform customers.
  • Washed aprons and kitchen towels.
  • used POS systems and handled cash to take customer orders.
  • communicated with kitchen and bar staff to allow smooth service.

Retail Assistant

Sunfox Clothing Merimbula
01.2024 - 01.2025
  • Assisted customers in making informed choices.
  • Advertisement of products via social media platforms.
  • Took packages to post office for shipment.
  • Dressing mannequins.
  • Choosing and ordering next season stock items online.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Stocked merchandise, clearly labelling items, and arranging according to size or colour.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.

Front of House

Tathra Beach Bowling Club
01.2022 - 01.2025
  • Use of eftpos and cash registers.
  • Answering phone calls, taking reservations
  • Graphic design of menus and promotions
  • Serving food
  • Cleaning and setting up the bistro area
  • Trained new employees on front of house policies, procedures, and best practices to ensure consistent service quality.
  • Greeted guests, sat at tables and brought orders to assist front of house staff.
  • Coordinated with kitchen employees and front of house personnel to consistently drive smooth operations.

Education

Bachelor - Medical Biotechnology

University of Wollongong
02-2025

Highschool -

Bega Highschool
10-2024

Skills

  • Strong interpersonal communication
  • Analytical problem solving
  • Effective communication
  • Proficient in Microsoft Excel, Word, and PowerPoint
  • Experienced in utilizing Canva for graphic design
  • Front desk management

Certification

  • Valid NSW driver's license
  • RSA & RCG
  • Food handling safety certificate
  • Certificate II in hospitality food and beverage
  • Bronze medallion certificate in surf life saving

Timeline

Front of House

UmiKo Izakaya
01.2024 - 01.2025

Retail Assistant

Sunfox Clothing Merimbula
01.2024 - 01.2025

Front of House

Tathra Beach Bowling Club
01.2022 - 01.2025

Bachelor - Medical Biotechnology

University of Wollongong

Highschool -

Bega Highschool

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Lily Hayden