Lily Hosford
Maddington
Summary
Compassionate and organized individual with strong problem-solving abilities and genuine passion for animal care. Well-versed in animal physiology and pharmacology, with practical skills in administering medications and performing basic medical procedures. Dedicated to improving animal well-being and supporting veterinary teams in delivering top-notch care.
Overview
5
5
years of professional experience
Work History
Barista
Soul Origin
04.2024 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Front of House Employee
Laneway Seven
09.2023 - 04.2024
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
- Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
- Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
- Helped guests at tables when in need of assistance.
- Contributed to team efficiency by promptly completing side work tasks during downtime periods.
Veterinary Nurse
Millroad Veterinary Hospital
12.2022 - 09.2023
- Assisted in surgeries by preparing surgical suites, sterilizing equipment, and ensuring anesthesia administration was safe and effective.
- Upheld high standards of hygiene within the clinic through diligent cleaning and disinfecting routines, reducing the risk of infection.
- Maintained accurate medical records for efficient patient care and treatment followup.
- Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
- Ensured effective recovery after surgical procedures through diligent post-operative monitoring and care of patients.
Cleaner
Riverside Holiday Park
11.2019 - 02.2021
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Handled equipment, chemicals, and materials properly and with caution.
Education
Diploma - Veterinary Nurse (Level 6)
Otago Polytechnic
Dunedin, NZ11-2024
Certificate - Vet Nurse Assistant (Level 5)
Sothern Institute of Technology
Invercargill, NZ11-2022
High School Diploma -
Otamatea High School
Maungaturoto, NZ12-2021
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Problem-solving
- Active listener
- Cleanliness
- Patient monitoring
- Decision-making
- Veterinary nursing
- Organizational skills
- Compassionate care
Timeline
Barista
Soul Origin
04.2024 - Current
Front of House Employee
Laneway Seven
09.2023 - 04.2024
Veterinary Nurse
Millroad Veterinary Hospital
12.2022 - 09.2023
Cleaner
Riverside Holiday Park
11.2019 - 02.2021
Diploma - Veterinary Nurse (Level 6)
Otago Polytechnic
Certificate - Vet Nurse Assistant (Level 5)
Sothern Institute of Technology
High School Diploma -
Otamatea High School
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