Lily Loudoun-Shand
Cairns,QLD
Summary
Proven to enhance customer satisfaction and efficient service at Subway, I excel in multitasking and fostering teamwork. My adeptness in cash handling and commitment to excellence boosted service speed, while my empathetic customer service approach minimized order errors, ensuring a dependable and efficient operation. I am a Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sandwich Artist
Subway
03.2022 - 04.2025
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Collaborated with team members to maintain a smooth workflow during busy hours.
- Prioritized excellent communication skills to understand customer preferences accurately while minimizing errors in orders.
- Trained new employees on company policies and procedures, contributing to overall team performance and growth.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
Education
No Degree -
Tropical North Learning Academy - Smithfield State High School
12.2025
Skills
- Customer Service
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Cash handling proficiency
- Food Preparation
- Multitasking and Prioritizing
- Customer Satisfaction Focus
- Dependable and honest
- Patience and Empathetic
- Efficient Work Pace
Certification
RSA- Responsible Service of Alcohol.
Timeline
Sandwich Artist
Subway
03.2022 - 04.2025
No Degree -
Tropical North Learning Academy - Smithfield State High School
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