Lily Loudoun-Shand
Cairns
Summary
Capable worker with almost three years of experience in making and serving food at Subway, Smithfield. Great at taking orders, filling special requests and preparing food. Professional and calm when managing many tasks at once and helping customers.
Overview
2
2
years of professional experience
Work History
Junior Sandwich Artist
Subway
05.2022 - Current
- Maintained consistency in ingredient portioning per company guidelines, reducing waste without compromising product quality.
- Operated manual and electric appliances to peel, slice, and trim food.
- Communicated menu item information and offered suggestions to promote featured products.
- Organized work areas to foster efficiency and model exceptional kitchen etiquette.
- Prepared various ingredients, such as meats, vegetables, and sauces, to maintain freshness and quality.
- Completed thorough cleaning tasks throughout the day to maintain a sanitary work environment.
- Utilized knowledge of menu items to make recommendations based on customer preferences or dietary restrictions.
- Enhanced customer satisfaction by efficiently assembling sandwiches according to their preferences.
- Adhered to food safety guidelines during food preparation, minimizing risk of contamination or illness.
- Provided exceptional customer service, resulting in repeat business and positive feedback.
- Assisted in inventory management to ensure adequate supplies for daily operations.
- Collaborated with team members to consistently meet and exceed store sales goals.
- Demonstrated adaptability by quickly learning new processes or procedures when company initiatives were introduced or updated.
- Contributed to a welcoming atmosphere by greeting customers upon entry and engaging in friendly conversation while preparing their order.
- Maintained a clean and organized workspace for improved productivity and food safety.
- Supported overall store operations through effective communication with management and coworkers alike.
- Trained new employees on sandwich assembly techniques and company policies for consistent performance standards.
- Managed cash transactions accurately, ensuring proper handling of money and maintaining a balanced register.
- Resolved customer complaints promptly and professionally, turning negative experiences into positive ones whenever possible.
- Displayed strong multitasking skills by managing multiple orders simultaneously without sacrificing quality or efficiency.
- Kept workplace clean and organized in line with restaurant policies.
- Prepared and served hot and cold sandwiches based on customer preferences.
- Prepared salads and sandwiches for customers.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Executed sandwich artistry duties with very low occurrence of errors.
- Shared information with customers about menu items, preparation methods, and ingredients.
Education
No Degree - Highschool
Tropical North Learning Academy - Smithfield State High School
Springfield, QLD12.2025
Skills
- Excellent customer service
- Strong Communication Skills
- Efficient Work Pace
- Cash Handling Abilities
- Cleanliness and hygiene
- Order taking accuracy
- Customer Service
- Problem-Solving
- Multitasking and Prioritizing
- Teamwork and Collaboration
- Product Upselling
- Time Management
- Effective multi-tasking
- Cleaning and organization
- Dependable and honest
- Attention to Detail
- Cleaning and sanitization
- Taking and Preparing Orders
- Food safety knowledge
- Money Handling
- Phone and Online Order Processing
- Food Preparation
- Safe Food Handling
- Equipment Cleaning
- Flexible Schedule
- Meal Preparation
- Task Prioritization
- Food service standards
- Staff Training
- Order Accuracy
- Menu Recommendations
- Team Player
- Cleaning and sanitizing
- Dishwashing
- Packaging and Labelling
- Decision-Making
- Dependable and Cooperative
- Food Safety
- Order Taking
- Handling Complaints
Timeline
Junior Sandwich Artist
Subway
05.2022 - Current
No Degree - Highschool
Tropical North Learning Academy - Smithfield State High School
Similar Profiles
Henok EskenderHenok Eskender
Cashier at SubwayCashier at Subway
Hassan JahangirHassan Jahangir
Shift manager at SubwayShift manager at Subway
Alexander FriesenAlexander Friesen
Sandwich Artist at SubwaySandwich Artist at Subway
Mathew RoweMathew Rowe
Senior Sandwich Artist at SubwaySenior Sandwich Artist at Subway
KAI MCCULLAGHKAI MCCULLAGH
Pool Technician at Jim’s Pool CarePool Technician at Jim’s Pool Care