Lily Mason
Malanda,QLD
Summary
Adept at enhancing facility cleanliness and client satisfaction, notably with Atherton International Club, I leverage housekeeping skills and a safety-conscious mindset to exceed expectations. My proactive approach and ability to mentor teams have streamlined operations and improved service quality, showcasing my reliability and problem-solving capacity.
Overview
17
17
years of professional experience
Work History
Commercial Cleaner
Atherton International Club
02.2024 - 10.2024
- Cleaned building floors by sweeping, mopping, and scrubbing floors.
- Disinfected restrooms, kitchens and other common areas to remove bacteria and maintain hygiene standards.
- Handled equipment, chemicals, and materials properly and with caution.
- Maintained clean, neat, and professional entrances.
- Organized and used industrial cleaning products following strict safety procedures.
- Improved building cleanliness with continuous sanitizing of high-touch areas.
- Enhanced client satisfaction by consistently delivering high-quality cleaning services and promptly addressing concerns.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Improved overall cleanliness of facilities by diligently adhering to established sanitation standards and protocols.
- Washed windows, walls and ceiling fixtures to remove molds and dusts.
- Used steam cleaners and vacuum cleaners to clean floors and carpets.
- Developed and maintained cleaning schedules to clean designated areas and manage shifts.
- Contributed to a safer work environment through proper handling, storage, and disposal of hazardous materials.
- Refilled soap dispensers and air fresheners in Number bathrooms.
- Kept building entryway glass clean and polished for professional presentation.
- Adhered to company policies for appearance, thoroughness, and facility security.
- Emptied wastebaskets to transport trash and waste to disposal area.
- Streamlined daily tasks for increased efficiency by implementing a systematic approach to routine cleaning procedures.
- Demonstrated adaptability by successfully transitioning between diverse work environments, catering to each client''s unique requirements and expectations.
- Promoted team collaboration and improved morale with open communication, problem-solving skills, and mentoring junior staff members.
- Completed challenging assignments within tight deadlines, ensuring minimal disruption to clients'' operations during special projects.
- Collaborated effectively with colleagues on large-scale projects to achieve desired outcomes within specified timeframes.
Commercial Cleaner
Dimeo Cleaning Services
03.2024 - 06.2024
- Cleaned building floors by sweeping, mopping, and scrubbing floors.
- Disinfected restrooms, kitchens and other common areas to remove bacteria and maintain hygiene standards.
- Handled equipment, chemicals, and materials properly and with caution.
- Maintained clean, neat, and professional entrances.
- Organized and used industrial cleaning products following strict safety procedures.
Stable Worker
Jane Baker
01.2022 - 05.2022
- Managed stable inventory including feed supplies and bedding materials, ensuring timely restocking to avoid shortages that could impact horse health or operations efficiency.
- Led exercise routines for horses, promoting fitness and reducing instances of injury or illness due to inactivity.
- Cared for specialized equipment such as saddles and bridles, prolonging their lifespan through regular cleaning and maintenance tasks.
- Collaborated with stable management to improve facility maintenance processes and protocols for enhanced equine welfare.
Stable Manager
John Sadler
11.2017 - 01.2022
- Collaborated effectively with veterinarians to develop preventive healthcare plans tailored to individual horse needs while monitoring general herd health trends closely over time.
- Coordinated successful events such as horse shows, competitions, and clinics by liaising with organizers, vendors, and participants.
- Optimized facility layout by creating organized spaces for feed storage, tack rooms, wash stalls, arena use areas to maximize functionality and accessibility for riders.
- Provided personalized riding lessons emphasizing rider safety while fostering growth in skills across various disciplines.
- Improved overall stable operations by implementing efficient management strategies and scheduling systems.
- Established strong working relationships with clients by providing exceptional customer service and addressing concerns promptly.
- Enhanced horse care standards through regular health checks, tailored nutrition plans, and proper grooming techniques.
- Streamlined stable maintenance procedures for a cleaner and safer environment for both horses and staff.
- Strengthened employee performance with ongoing coaching, feedback, and development opportunities leading to higher retention rates among staff members.
- Organized and executed efficient daily routines for horse care, feeding, turnout, and exercise ensuring optimal animal welfare.
- Ensured compliance with industry regulations by maintaining accurate records on horse health, vaccinations, and breeding histories.
- Increased client satisfaction through clear communication of boarding expectations, policies, and fees while ensuring a welcoming atmosphere at the facility.
- Spearheaded barn improvements projects including stall renovations improving overall living conditions for boarded horses.
Stable Worker
Salanitri Racing
06.2021 - 12.2021
- Cared for specialized equipment such as saddles and bridles, prolonging their lifespan through regular cleaning and maintenance tasks.
- Collaborated with stable management to improve facility maintenance processes and protocols for enhanced equine welfare.
- Engaged in ongoing professional development opportunities related to equine care techniques or industry advancements.
- Provided routine health checks, promptly identifying any injuries or illnesses and seeking appropriate care.
- Improved horse health by providing daily grooming and proper feeding routines.
- Administered medications as prescribed by the veterinarian, contributing to the overall well-being of horses.
- Transported horses safely to competitions or events while adhering to all relevant regulations regarding animal transport practices.
Stable Worker
Peter Moody
01.2020 - 12.2021
- Managed stable inventory including feed supplies and bedding materials, ensuring timely restocking to avoid shortages that could impact horse health or operations efficiency.
- Assisted riders during lessons by providing guidance on safety procedures and proper horse handling techniques.
- Led exercise routines for horses, promoting fitness and reducing instances of injury or illness due to inactivity.
- Cared for specialized equipment such as saddles and bridles, prolonging their lifespan through regular cleaning and maintenance tasks.
- Collaborated with stable management to improve facility maintenance processes and protocols for enhanced equine welfare.
- Engaged in ongoing professional development opportunities related to equine care techniques or industry advancements.
Stable Worker/ Track Work Rider
Janel Ryan
01.2009 - 11.2016
- Organized work schedules efficiently among fellow employees while considering individual strengths when delegating tasks.
- Transported horses safely to competitions or events while adhering to all relevant regulations regarding animal transport practices.
- Coordinated group trail rides responsibly ensuring rider safety throughout the journey without incident.
- Maintained clean and organized stables for a safe environment, ensuring optimal living conditions for horses.
- Supported veterinarians during visits by preparing horses for examinations or treatments, facilitating efficient care delivery.
- Assisted riders during lessons by providing guidance on safety procedures and proper horse handling techniques.
- Collaborated with stable management to improve facility maintenance processes and protocols for enhanced equine welfare.
- Implemented pest control measures around the stables area effectively reducing potential risks associated with insects or rodents.
- Administered medications as prescribed by the veterinarian, contributing to the overall well-being of horses.
- Engaged in ongoing professional development opportunities related to equine care techniques or industry advancements.
- Managed stable inventory including feed supplies and bedding materials, ensuring timely restocking to avoid shortages that could impact horse health or operations efficiency.
- Established trust with each horse through consistent interaction, fostering positive relationships between animals and staff members alike.
- Assisted in training exercises, helping horses develop their physical abilities and skills.
- Provided excellent customer service to horse owners by promptly addressing concerns and maintaining clear communication channels.
- Provided routine health checks, promptly identifying any injuries or illnesses and seeking appropriate care.
- Led exercise routines for horses, promoting fitness and reducing instances of injury or illness due to inactivity.
Pool Cleaner
Northern Supplies
09.2008 - 01.2009
- Brushed walls, cleaned tiles and vacuumed pool floors to prevent build-up of grime and algae.
- Improved pool water quality by performing regular chemical testing and adjusting treatment levels accordingly.
- Reduced algae growth with regular brushing of pool walls and floor, ensuring a clean and inviting atmosphere for swimmers.
- Completed backwash procedures using various types of filters.
- Skimmed pool surfaces before emptying skimmer baskets.
- Enhanced customer satisfaction by providing thorough pool cleaning services, including vacuuming, skimming, and scrubbing.
- Maintained safe pool water quality levels using different chemicals.
- Cleaned and maintained Number residential pools and commercial pools year-round.
Beauty Therapist Trainee
Celestials Nail and Spa
11.2007 - 06.2008
- Collaborated with team members to maintain a clean and organized spa environment, contributing to a relaxing atmosphere for clients.
- Received positive feedback from clients for consistently delivering high-quality treatments and outstanding service.
- Improved customer retention rate by offering personalized skincare recommendations and follow-up appointments.
- Maintained detailed records of client preferences, allergies, and treatment histories to ensure personalized care during each visit.
- Boosted salon revenue with upselling suitable products and services to clients during their visits.
- Demonstrated flexibility by adapting quickly to last-minute schedule changes or additional responsibilities as needed within the salon environment.
- Achieved proficiency in various beauty therapy techniques through hands-on training sessions, workshops, and continuous education courses.
Education
Certificate III - Trackwork Rider
Jcu
Cairns, QLD11.2020
Skills
- Self-motivation and initiative
- Housekeeping skills
- Reliability and punctuality
- Chemical handling
- Chemical handling knowledge
- Dusting and polishing aptitude
- Equipment safety
- Chemical storage
- Team Training
- Floor care proficiency
- Safety-conscious mindset
- Quality controls
- Window washing mastery
- Equipment operation know-how
- Daily reporting
- Project coordination
- Basic maintenance
- Maintenance requests
- Problem-solving capacity
- Sanitization techniques
- Floor maintenance
- Polishing surfaces
- Furniture rearranging
Timeline
Commercial Cleaner
Dimeo Cleaning Services
03.2024 - 06.2024
Commercial Cleaner
Atherton International Club
02.2024 - 10.2024
Stable Worker
Jane Baker
01.2022 - 05.2022
Stable Worker
Salanitri Racing
06.2021 - 12.2021
Stable Worker
Peter Moody
01.2020 - 12.2021
Stable Manager
John Sadler
11.2017 - 01.2022
Stable Worker/ Track Work Rider
Janel Ryan
01.2009 - 11.2016
Pool Cleaner
Northern Supplies
09.2008 - 01.2009
Beauty Therapist Trainee
Celestials Nail and Spa
11.2007 - 06.2008
Certificate III - Trackwork Rider
Jcu
Similar Profiles
William D. PeskaWilliam D. Peska
Sr Bartender at The Atherton Hotel/The Ranchers ClubSr Bartender at The Atherton Hotel/The Ranchers Club
William D. PeskaWilliam D. Peska
Sr Bartender at The Atherton Hotel/The Ranchers ClubSr Bartender at The Atherton Hotel/The Ranchers Club
Ansley PrickettAnsley Prickett
Assistant Manager at Atherton Hotel & Ranchers ClubAssistant Manager at Atherton Hotel & Ranchers Club