Lily Mc Closkey
Moore Park Beach,QLD
Summary
Dedicated and enthusiastic team player with exceptional organizational skills. Proven track record of effectively managing multiple priorities while maintaining a positive attitude. Seeking an entry-level position to contribute to a team\'s success in achieving company goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Drink Maker
The Big Esky
01.2025 - 03.2025
- Managed cash transactions accurately while maintaining responsibility for the register''s contents throughout shifts.
- Ensured a safe working environment by adhering to proper food handling procedures, sanitation guidelines, and workplace safety protocols.
- Maintained a clean and organized workspace, ensuring efficiency and compliance with health regulations.
- Received positive feedback from customers for attentiveness, drink-making skills, and friendly demeanor.
- Demonstrated adaptability by quickly learning new recipes as they were introduced or when requested by customers.
- Collaborated with team members to provide exceptional service and consistently meet customer needs.
- Supported a positive work environment through effective communication and collaboration with colleagues.
- Reduced wait times for customers by efficiently multitasking during peak hours of operation.
- Balanced multiple responsibilities such as taking orders, preparing drinks, and tending to customers'' needs in a timely manner.
- Developed proficiency in using various equipment, including blenders, shakers, and espresso machines, for efficient drink preparation.
- Improved overall bar atmosphere by engaging with patrons in a friendly manner while maintaining professionalism at all times.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Served high customer volumes during special events, nights, and weekends.
Kennel Worker
Applewood Kennels
07.2024 - 10.2024
- Improved kennel cleanliness by maintaining strict schedule of sanitation and disinfection procedures.
- Demonstrated compassion toward all animals in our care regardless of breed or background while treating them with respect and dignity.
- Cared for physical and psychological needs of animals with regular walks and playtime.
- Promoted safe environment for both employees and animals by consistently following established workplace safety protocols.
- Monitored and maintained food and water of boarded animals according to animal dietary health guidelines.
- Ensured animal safety with proper handling techniques and adherence to facility guidelines.
Houseperson
Walt Disney World Parks and Resorts
01.2024 - 05.2024
- Assisted housekeeping staff in completing tasks efficiently for improved overall cleanliness.
- Helped improve response times by reporting urgent maintenance issues to appropriate departments swiftly.
- Enhanced guest satisfaction by maintaining clean and orderly hotel environment.
- Collaborated with team members to maintain inventory of supplies and linens for streamlined operations.
- Supported laundry team with timely washing, folding, and stocking of clean linens for guest use.
- Maintained safety standards by conducting routine inspections and ensuring adherence to protocols.
- Reduced time spent on cleaning duties by establishing organized system for storage areas.
- Handled requests for extra linens, toiletries and other supplies.
- Refilled par stock of guest amenities and supplies in each housekeeping storage area.
- Rotated linens in storerooms and replenished when supplies ran low.
Dog Walker, Dog Sitter
Rover.com
12.2022 - 01.2024
- Fed, walked, and cared for dogs during owners' absences and out-of-town trips.
- Secured dog collars and tags before starting walks to guarantee identification in emergencies.
- Made owners comfortable with care by following instructions and meeting dog needs.
- Greeted pet owners warmly to build trust and create lasting relationships.
- Provided dog with water for adequate hydration on longer walks.
- Cleaned up after dogs and properly disposed of waste.
- Provided dogs with exercise and fresh air to promote dog health.
- Enhanced pet well-being through regular exercise, playtime, and companionship.
- Delivered peace of mind for clients by providing regular updates and photos of their pets during walks.
- Developed strong personal relationships and trust with dogs through vocal affirmations, petting, and pre-approved treats.
- Built trust with clients by consistently maintaining clear communication regarding their pets'' needs and progress.
- Monitored health of pets during walks, reporting any concerns or changes in behaviour to owners promptly.
- Monitored animal behaviour to keep owners informed on progress and any issues.
- Maintained professional relationships with clients, providing exceptional customer service at all times.
Rover
Dogtopia
06.2023 - 09.2023
- Conducted thorough meet-and-greets with potential clients to establish rapport and assess compatibility between staff services and pet needs.
- Maintained clean and organized living spaces for pets, promoting comfortable and healthy environment.
- Enhanced pet safety by staying vigilant during playtime ensuring secure environment for all animals.
- Handled emergency situations calmly and efficiently, coordinating veterinary assistance when necessary to protect welfare of pets in my care.
- Increased client satisfaction by providing personalized pet care services and addressing individual needs.
- Delivered attentive overnight care services, ensuring pets were comfortable while their owners were away.
- Managed multiple bookings simultaneously, maintaining high-quality care standards for each pet regardless of workload demands.
Kennel Worker
Camp Bow Wow
05.2022 - 05.2022
- Ensured animal safety with proper handling techniques and adherence to facility guidelines.
- Cared for physical and psychological needs of animals with regular walks and playtime.
- Demonstrated compassion toward all animals in our care regardless of breed or background while treating them with respect and dignity.
- Maintained sanitary conditions for animals by cleaning living spaces and cages according to NYS health code guidelines.
- Promoted safe environments for both employees and animals by consistently following established workplace safety protocols.
- Monitored and maintained food and water of boarded animals according to animal dietary health guidelines.
- Facilitated smooth check-in/check-out processes for clients while ensuring all necessary documentation was completed accurately.
- Supported training efforts for new hires, sharing best practices for animal care and kennel maintenance tasks.
- Promoted good hygiene in animals by seeing to grooming needs.
- Enhanced animal well-being by providing daily care, including feeding, cleaning, grooming, and exercising.
Usher, Sanitizer and Concessions
Showcase Cinemas De Lux
04.2021 - 05.2022
- Provided exceptional guest service, answering questions about the venue and directing patrons to their seats.
- Greeted customers with smile and provided friendly, knowledgeable service.
- Worked with other staff members to facilitate smooth flow of operations.
- Directed ticket holders to seats and facility locations.
- Provided friendly and courteous customer service to all guests at events to enhance satisfaction.
- Sold admission, processed payments, and issued tickets.
- Maintained safe and clean environments for patrons by performing regular facility checks and resolving any issues promptly.
- Assisted patrons with seating by giving directions and lighting paths.
- Maintained clean and organized venue to create pleasant experience for guests.
- Monitored events to identify potential problems and minimize disruptions.
- Managed ticket verification to streamline entry process for attendees.
- Served drinks and snacks to patrons, maintaining professionalism, and supporting individual needs.
- Maintained positive attitudes while managing long lines or addressing challenging situations with customers.
- Maintained clean, organized workspace according to operational standards.
- Communicated with customers to prepare food items and drinks, complying with requests and preferences.
- Handled cash and processed payments, sorting bills, and maintaining records of transactions.
- Monitored inventory and notified management of deficiencies or shortages.
Junior Camp Counselor
Camps 'R' Us
06.2017 - 07.2018
- Maintained high levels of energy and enthusiasm throughout long days filled with various activities, ensuring consistent engagement from all participants.
- Promoted safe and inclusive environment for all campers through effective supervision and conflict resolution strategies.
- Reinforced positive behaviour among campers through consistent praise and recognition of individual accomplishments while also addressing any inappropriate actions in a constructive manner.
- Utilized creative problem-solving techniques when faced with challenges or unexpected situations during camp season.
- Assisted in the development of age-appropriate lesson plans to ensure campers were consistently learning new skills throughout their stay.
- Enhanced camper experience by organizing and leading engaging activities, such as sports, arts and crafts, and games.
- Collaborated with fellow counselors to create memorable events like talent shows, theme days, and team-building exercises.
- Ensured camper safety by adhering to strict guidelines during outdoor excursions and water-based activities.
- Maintained camper confidentiality when discussing personal information with other staff members or parents in accordance with privacy policies.
- Developed strong relationships with both campers and parents by providing regular updates on individual progress and addressing any concerns.
- Worked with children of varying age, interest, skill, and developmental levels.
- Collaborated with other camp counsellors to design fun and enriching learning activities for campers.
Education
No Degree - Music Performance
Nassau Community College
Garden City, New York USA12-2023
No Degree - Dance
Nassau Community College
Garden City, New York USA05-2023
No Degree - Music Performance
Five Towns College
Dix Hills, New York USA05-2021
High School Diploma -
Wantagh Senior High School
Wantagh, New York USA06-2019
Skills
- Reliable and Responsible
- Organizational abilities
- Time management skills
- Cleaning and sanitizing
- Professionalism and Courtesy
- Issue Resolution
- Merchandise Restocking
- Inventory Management
- Credit and cash transactions
- Honest and Dependable
Certification
- [Responsible Service of Alcohol (RSA) Course V2] [Australian Institute of Food Safety] [2024 November]
- [Food Safety Certification] [DoFoodSafely] [2024 December]
- [Responsible Gambling Services] [CLEAR TO WORK PTY LTD] [2025 January]
Timeline
Drink Maker
The Big Esky
01.2025 - 03.2025
Kennel Worker
Applewood Kennels
07.2024 - 10.2024
Houseperson
Walt Disney World Parks and Resorts
01.2024 - 05.2024
Rover
Dogtopia
06.2023 - 09.2023
Dog Walker, Dog Sitter
Rover.com
12.2022 - 01.2024
Kennel Worker
Camp Bow Wow
05.2022 - 05.2022
Usher, Sanitizer and Concessions
Showcase Cinemas De Lux
04.2021 - 05.2022
Junior Camp Counselor
Camps 'R' Us
06.2017 - 07.2018
No Degree - Music Performance
Five Towns College
High School Diploma -
Wantagh Senior High School
No Degree - Music Performance
Nassau Community College
No Degree - Dance
Nassau Community College
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