Lily Mead
St Helens,TAS
Summary
I am a dedicated and reliable professional with a strong work ethic. Known for being hardworking and committed to achieving goals. I have excellent time management skills, ensuring tasks are prioritised and completed efficiently. I am highly organised, with the ability to manage multiple responsibilities, while maintaining attention to detail. Fast learner, and always keen to try new tasks and broaden experience and knowledge.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Dairy/Freezer Manager
Hillys IGA St Helens
10.2023 - 10.2024
- Reduced waste and increased profitability with strategic purchasing decisions based on sales data analysis and customer demand trends. Ordering up to $10,000 worth of stock three times per week.
- Maintained a safe work environment for employees by enforcing proper safety protocols and providing necessary training.
- Developed strong relationships with suppliers, fostering trust and collaboration that resulted in more reliable delivery timeframes and improved overall product quality.
- Facilitated communication between departments to ensure efficient workflow processes were maintained within the store.
Cigarette Manager/Store Supervisor
Hillys IGA St Helens
01.2022 - 10.2024
- Managed and motivated employees to be productive and engaged in work.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality work ethic
- Controlled costs to keep business operating within budget and increase profits.
- Completed ordering of cigarettes (up to $30,000), twice weekly, by building a strong knowledge of stock and trends
Grocery Shop Assistant
Hillys IGA St Helens
08.2017 - 01.2022
- Provided excellent customer service, promptly addressing inquiries and resolving issues.
- Checked incoming orders and organized new stock.
- Contributed to team success by supporting colleagues during peak periods or staff shortages.
- Collaborated with team members to achieve overall store goals and objectives.
Bakery Worker
St Helens Bakery
03.2016 - 08.2016
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Ensured consistent quality by adhering to strict food safety regulations and sanitation guidelines throughout all stages of production.
- Enhanced customer satisfaction by providing exceptional service and maintaining a clean, welcoming bakery environment.
- Barista
Education
Launceston College
Launceston, TAS12-2021
High School Diploma -
St Helens District High School
St Helens, TAS12-2019
Skills
- Merchandising strategies
- Stock Ordering
- Teamwork and collaboration
- Positive attitude
- Customer service
- Time management
- Attention to detail
- Multitasking
- Reliability
- Organizational skills
Certification
Certificate 3 Retail
Barista Certificate
References
Stephen Saunders 0413737930 - Store Manager Hillys IGA St Helens
Chris Hill 0447156028 - Previous Owner and Store Manager Hillys IGA St Helens
Timeline
Dairy/Freezer Manager
Hillys IGA St Helens
10.2023 - 10.2024
Cigarette Manager/Store Supervisor
Hillys IGA St Helens
01.2022 - 10.2024
Grocery Shop Assistant
Hillys IGA St Helens
08.2017 - 01.2022
Bakery Worker
St Helens Bakery
03.2016 - 08.2016
Launceston College
High School Diploma -
St Helens District High School
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