Lily Menzies
Mount Gambier,SA
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organising mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities. Organised and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Receptionist
Limestone Audiology & Tinnitus Clinic
03.2023 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Responded to inquiries from callers seeking information.
- Handled cash transactions and maintained sales and payments records accurately.
- Maintained confidentiality of information regarding clients and company.
- Assisted with onboarding new clients and securing paperwork completion.
- Restocked supplies and submitted purchase orders to maintain stock levels.
Retail Assistant
Ghanda Clothing
02.2022 - 03.2023
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labelling items, and arranging according to size or colour.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Worked closely with shift manager to solve problems and handle customer concerns.
Assistant Manager
SUBWAY®Restaurants
03.2017 - 12.2020
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Mentored team members to enhance professional development and accountability in workplace.
- Developed strategy to increase sales and drive profits.
- Reviewed sales and gross profit report to assess company efficiency.
Education
No Degree - Year 12
Mount Gambier High School
Mount Gambier, SA11.2017
Skills
- File Management
- Data Inputting
- Scheduling
- Telephone Skills
- Mail Handling
- Greeting and Seating Clients
- Organization Skills
Availability
Monday- NA
Tuesday- 9.00AM-5.00PM
Wednesday- 9.00AM-7.00PM
Thursday- 9.00AM-5.00PM
Friday- 9.00AM-5.00PM
Saturday- ALL DAY
Timeline
Receptionist
Limestone Audiology & Tinnitus Clinic
03.2023 - Current
Retail Assistant
Ghanda Clothing
02.2022 - 03.2023
Assistant Manager
SUBWAY®Restaurants
03.2017 - 12.2020
No Degree - Year 12
Mount Gambier High School
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