Lily Mina
Willetton
Summary
Offering excellent interpersonal skills and natural ability to connect with customers, eager to learn and develop in professional environments. Brings understanding of customer service principles and effective communication techniques. A highly empathetic and approachable worker who thrives in a team environment and happy to take lead roles when necessary.
Overview
2
2
years of professional experience
Work History
Dental Assistant
Willeri Dental
02.2025 - Current
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Explained treatment procedures and instructed patients on home care guidelines.
- Managed inventory of dental supplies, reducing waste and optimizing resource allocation.
Performing Arts Teacher
Girls from Oz (Charity)
10.2024 - Current
- Delivered performing arts programs to girls in rurally located schools.
- Connected with rural communities and participated in local events.
- Prepared high-school aged girls for their travel program in which they travelled across Australia to perform.
- Worked among a small team of staff and collaborated to deliver high quality arts education.
Casual Sales Assistant
Supre (Cotton on Group)
09.2023 - Current
- Prioritized customer service and efficient completion of various tasks.
- Handled stock and ensured product knowledge to offer the best service possible.
- Handled cash and closed tills at end of day.
- Worked among a large team of staff and collaborated to reach specific KPI goals.
Choir Tutor
Australian School of Performing Arts
01.2023 - Current
- Taught groups of up to 30 choristers aged 5 - 8yrs in their journey learning to sing.
- Connected with families and collaborated with them to create a personalized teaching method that targets an optimum learning environment for their child.
- Conducted activities within each class that assist in developing and improving the singing abilities of each chorister.
- Composed class plans with a focus on behaviour management and compassionate connection.
Casual Stock and Sales Assistant
INDUSTRIE
09.2023 - 04.2024
- Focused on visual merchandising and presenting the store in a way that targets customer convenience.
- Used software to check and transfer stock across WA stores.
- Safely moved heavy boxes and rails between the dock and the shop floor.
Casual Sales Assistant
Bakers Delight Booragoon
01.2023 - 10.2023
- Offered high quality customer service, serving bread and other food items.
- Used a register and online resources for customer feedback and services.
- Communicated with co-workers to create the best and highest quality facility for preparing and selling bread.
- Worked efficiently under high pressure situations.
- Merchandised the store front to create a sleek and clean area to attract customers.
Education
Bachelor of Science (Oral Health Therapy) -
Curtin University
Perth, WA10-2027
High School Diploma -
Barker College
NSW10-2022
Skills
- Cash handling
- Patience and empathy
- Goal oriented
- Problem-solving skills
- Collaborative teaching
- Stock management
- Sales expertise
- Verbal and written communication
- Appointment scheduling
- Point of sale operation
- Professionalism and etiquette
- Customer needs assessment
Accomplishments
- Consistently hit and exceeded KPI targets in retail and customer service roles.
- Academic excellence awards 2020-2022
- Member of auditioned Australian Girls' Choir 2019-2022.
Timeline
Dental Assistant
Willeri Dental
02.2025 - Current
Performing Arts Teacher
Girls from Oz (Charity)
10.2024 - Current
Casual Sales Assistant
Supre (Cotton on Group)
09.2023 - Current
Casual Stock and Sales Assistant
INDUSTRIE
09.2023 - 04.2024
Choir Tutor
Australian School of Performing Arts
01.2023 - Current
Casual Sales Assistant
Bakers Delight Booragoon
01.2023 - 10.2023
Bachelor of Science (Oral Health Therapy) -
Curtin University
High School Diploma -
Barker College
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