Lily Munro
Airds,NSW
Summary
Motivated and dependable professional with a proven ability to manage multiple responsibilities in fast-paced, hands-on environments. Experienced across animal care, childcare, agriculture, logistics, and customer service roles. Known for adaptability, strong communication, and a proactive approach to problem-solving. Comfortable working independently or as part of a team, including in rural and remote settings. Dedicated to delivering high-quality results and contributing positively in any role. Currently completing a Bachelor of Agricultural Business Management.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Nanny
Noreena Downs Station
03.2025 - 07.2025
- Adapted quickly to life on a remote cattle station, balancing independence with collaboration in a rural team environment.
- Assisted with light housekeeping duties as well as running errands.
- Prepared meals and snacks for children based on dietary guidelines.
- Developed strong communication with parents to provide updates on children''s progress, needs, and achievements.
- Supported children in play activities, meals, and snacks, hygiene and socialization.
Returns Coordinator
Vine Apparel
09.2024 - 02.2025
- Inspect and process customer product returns, exchanges, and refunds efficiently while maintaining high customer satisfaction.
- Communicate with customers and internal teams to resolve product defects and suggest improvements.
- Restock returned items and support other departments during peak seasons, demonstrating flexibility and adaptability.
- Utilized attention to detail and administration skills in a fast-paced, customer-focused environment.
Farm Hand
Forage Gourmet Edibles & Sprout Stack
06.2023 - 01.2024
- Managed and prioritized tasks to meet strict deadlines.
- Applied critical thinking to problem-solve and implement efficient solutions.
- Contributed to team success by sharing knowledge and providing support to colleagues.
- Assisted in daily farming operations, including team collaboration for effective task completion.
- Worked efficiently under tight deadlines, demonstrating adaptability in fast-paced environments.
Baggage Handler
Aus Flight Handling
02.2023 - 05.2023
- Coordinated luggage loading and ensured accuracy for outgoing flights.
- Managed high workloads during peak hours, maintaining safety and efficiency standards.
Dog Grooming/Daycare Assistant
The Canine Collective
06.2022 - 02.2023
- Provided professional grooming and care services, ensuring the well-being of animals.
- Interacted with customers, cross-sold services, and maintained clean, organized facilities.
Puppy Photographer/Assistant Dog Trainer
Amys Puppy Preschool
08.2018 - 02.2023
- Supported lead dog trainers in obedience training sessions, helping manage animals and maintain safety.
- Photographed high-quality images and videos for marketing and customer use.
- Consulted with pet owners to address behavioural concerns and provide advice on basic training techniques.
- Maintained clean and hazard-free training areas.
Education
Bachelor of Agricultural Business Management -
Charles Sturt University
"Online"06-2026
High School Certificate -
The Forest High School
Sydney, NSW10.2022
Skills
- Adaptability & Initiative: Thrive in fast-paced, changing environments with minimal supervision
- Customer Service: Skilled at building rapport, resolving issues, and ensuring positive experiences
- Animal Care & Handling: Experience in grooming, daycare, training support, and livestock care
- Childcare & Safety Awareness: Confident caring for young children with a strong focus on wellbeing
- Critical Thinking & Problem Solving: Able to assess situations quickly and find effective solutions
- Computer & Admin Skills: Proficient in MS Office, email, returns systems, and basic data entry
- Teamwork & Communication: Excellent interpersonal skills developed across diverse roles and industries
Certification
- St Johns First Aid Certificate
- Working with Children Check
- Drivers License
- National Police Check
Timeline
Nanny
Noreena Downs Station
03.2025 - 07.2025
Returns Coordinator
Vine Apparel
09.2024 - 02.2025
Farm Hand
Forage Gourmet Edibles & Sprout Stack
06.2023 - 01.2024
Baggage Handler
Aus Flight Handling
02.2023 - 05.2023
Dog Grooming/Daycare Assistant
The Canine Collective
06.2022 - 02.2023
Puppy Photographer/Assistant Dog Trainer
Amys Puppy Preschool
08.2018 - 02.2023
Bachelor of Agricultural Business Management -
Charles Sturt University
High School Certificate -
The Forest High School
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