Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Lily Nguyen

Brisbane

Summary

Experienced with guest services and customer satisfaction. Utilizes effective communication and problem-solving to enhance guest experiences. Track record of collaborating with teams to maintain high service standards and adapt to changing needs.


Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Sports Photographer

Sport Specilise Company
04.2024 - Current
  • Captured high-quality sports images by utilizing advanced photography techniques and equipment.
  • Strengthened brand reputation through positive word-of-mouth referrals from satisfied customers.
  • Optimized image storage systems, categorizing digital files for easy access and retrieval when needed.
  • Managed workload effectively, prioritizing simultaneous assignments while meeting strict deadlines under pressure.
  • Improved workflow efficiency by staying up-to-date on industry trends and advancements in photographic technology.

Photograph Editor

Company
04.2024 - Current
  • Used Adobe Photoshop and Adobe Lightroom to crop, invert and control light and color properties of photos.
  • Handled high-pressure deadlines with ease by implementing effective time management strategies and prioritizing tasks accordingly.
  • Optimized images for web usage by adjusting resolution and file formats while maintaining aesthetic quality.
  • Developed creative concepts for editorial spreads, resulting in visually engaging layouts that captivated readers.
  • Trained junior photo editors on advanced editing techniques and software tools, contributing to team skill development.

Waiter's Assistant

Person
06.2023 - 04.2024
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Processed payments for orders and provided customers with change.
  • Delivered exceptional guest experiences through attentive service and quick response to issues.

Education

No Degree - Behavioural Psychology

Queensland University of Technology
Brisbane, QLD
01-2030

No Degree - Bachelor of Law And Justice

Queensland University of Technology
Brisbane, QLD
01-2030

Skills

  • Self-motivation and discipline
  • Quick decision making
  • Strong attention to detail
  • Team collaboration
  • Deadline adherence
  • Continuous learning attitude
  • Flexible schedule management
  • Problem-solving
  • Social media marketing

Accomplishments

  • Achieved AG Sport Photography Editor Award by completing editing task with accuracy and efficiency.
  • Achieved Gold Medal in Badminton D Grade.
  • Chinese Language Award in Year 12.

Certification

  • Photographer/Editor, AdamCYF Production - 5 May 2024.
  • Certified Main Photographer, AG Badminton - 14 March 2025

Languages

English
Professional Working
Chinese (Mandarin)
Limited Working
Vietnamese
Native or Bilingual

Timeline

Sports Photographer

Sport Specilise Company
04.2024 - Current

Photograph Editor

Company
04.2024 - Current

Waiter's Assistant

Person
06.2023 - 04.2024

No Degree - Behavioural Psychology

Queensland University of Technology

No Degree - Bachelor of Law And Justice

Queensland University of Technology

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Lily Nguyen