Lily Proops
Summary
With a collaborative mindset and strong organizational skills, I possess the ability to learn and grow in a supervisory environment. I contribute to problem-solving abilities and effective communication, supporting team development and efficiency. Ready to utilize and further develop my leadership and management skills, I am eager to take on a healthcare role.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Team Member/Supervisor
Beachview Seafood
06.2022 - Current
- Enhanced team productivity by implementing efficient scheduling and task allocation.
- Boosted team morale with regular recognition of accomplishments and fostering a positive atmosphere.
- Monitored employee performance, providing constructive feedback to help them reach their full potential.
- Supported new hires during onboarding process, providing guidance and resources needed for success in their roles.
- Reduced employee turnover by creating a supportive work environment and addressing concerns promptly.
- Led or participated in employee interviews and hiring decisions.
- Optimized daily workflow to achieve quality and productivity goals.
- Fostered strong relationships between team members to encourage collaboration, trust, and mutual respect.
Team Member
Subway
05.2022 - 07.2022
- Maintained productive, efficient approach to all tasks.
- Contributed to team success by completing jobs quickly and accurately.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods
- Learned all required tasks quickly to maximize performance.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
Customer Service
BBQ Smoked Food Van
03.2022 - 04.2022
- Described product and service details to customers to provide information on benefits and advantages.
- Developed working relationships with internal and external customers while assisting with account management duties.
- Enhanced customer satisfaction by providing timely and accurate information on products and services.
- Provided support during peak periods, effectively managing workload to avoid dropped calls or missed opportunities.
- Resolved customer complaints with empathy and professionalism, ensuring repeat business.
- Supported colleagues during periods of high demand or staff shortages, displaying a strong teamwork mentality.
- Contributed to positive work environment by actively participating in team meetings and offering constructive feedback when appropriate.
Education
Year 11
Meridan State College
Little Mountain11-2025
Skills
- Communicating
- Teamwork
- Attention to detail
- Quick learner
- Organized
- Industrial hygiene
- Department organization
- Problem-solving abilities
- Multitasking
- Expectation setting
- Reliability
Certification
- Assisting in nursing work in acute care (AIN)
- Certificate II in Health Support Services
- Certificate III in Health Services Assistance
Timeline
Team Member/Supervisor
Beachview Seafood
06.2022 - Current
Team Member
Subway
05.2022 - 07.2022
Customer Service
BBQ Smoked Food Van
03.2022 - 04.2022
Year 11
Meridan State College
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