Lily Prow
Geraldton,WA
Summary
Adept at enhancing customer satisfaction, I excelled in automotive detailing and customer service at Brooks Hire Geraldton, achieving outstanding results under tight deadlines. My expertise in chemical handling and relationship building, coupled with a commitment to safety and quality, consistently exceeded expectations.
Overview
3
3
years of professional experience
Work History
Heavey Machinery Detailer
Brooks Hire Geraldton
07.2024 - 12.2024
- Delivered outstanding results under tight deadlines while maintaining a keen eye for detail throughout all stages of the vehicle cleaning process.
- Washed cars and trucks daily for auto dealership.
- Ensured high-quality results by thoroughly inspecting completed work for any areas that required additional attention.
- Enhanced customer satisfaction by meticulously detailing vehicles to meet and exceed expectations.
Car Detailer
Midwest Auto Group
12.2023 - 03.2024
- Completed full-service washes that included vacuuming interiors, shampooing carpets, degreasing engines, polishing chrome accents, applying wax coatings to exteriors.
- Maintained a clean and organized workspace, ensuring efficient completion of tasks and high-quality workmanship.
- Enhanced customer satisfaction by thoroughly cleaning and detailing vehicles, both interior and exterior.
- Delivered consistent results while working independently on various makes/models/styles of cars within tight deadlines.
Customer Service Cashier
Barnicles on the Warfe
05.2022 - 12.2023
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Education
Geraldton Seniour High School
Skills
- Customer service
- Safety procedures
- Automotive detailing
- Interior detailing
- Hand tools
- Relationship building
- Pressure washing
- Hand-eye coordination
- Chemical handling
Timeline
Heavey Machinery Detailer
Brooks Hire Geraldton
07.2024 - 12.2024
Car Detailer
Midwest Auto Group
12.2023 - 03.2024
Customer Service Cashier
Barnicles on the Warfe
05.2022 - 12.2023
Geraldton Seniour High School
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