Lily Randell

Worked with my team to maintain smooth operations and high standards of
customer service during high volume rushes.
Operated drive thru services including taking orders, handling payments, and delivering food in a prompt but friendly manner.
Motivated team to achieve optimal results through effective communication and interpersonal skills.
Notified supervisors of overarching customer and team member concerns.
Handling difficulties with customers, ensuring them of our process, and
resolving the problem amicably.

following the companies process, knowing what good quality customer service looks like, multitasking whilst being able to stand for long hours.
Handling customer problems in store and over the phone.