Lily-rose Holmes
Adelaide,SA
Summary
I am an enthusiastic and mature individual with a strong passion for working with people. My experience as a front desk assistant at a yoga studio and as an assistant in a hairdressing salon has equipped me with excellent customer service skills, the ability to engage warmly with clients, and a proven ability to thrive in team-oriented environments. I take pride in fostering positive interactions and contributing to smooth and efficient operations.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
Eastside Yoga and Pilates Belinda Grigson
01.2020 - Current
- Monitored company emails, replied to customers and forwarded messages to appropriate parties.
- Handled incoming and outgoing phone calls
- Advised clients and personnel of significant changes in policies or services.
- Greeted every visitor with friendly smile and immediate offer of knowledgeable assistance.
- Cleaned and organized lobby and reception areas to maximize guest comfort.
- Verified visitor identity by checking guest passes and ID.
- Maintained strict confidentiality regarding corporate and client data to avoid information breaches.
- Interacted with guests using professional, friendly customer service.
- Acknowledged arrival of guests to reception area with eye contact and proper greeting.
Cleaning Crew Member
Marissa Todd Respite Care
01.2023 - 10.2024
- Maintained cleaning equipment in good operable condition.
- Cleaned and serviced housekeeping equipment and replenished supply inventory.
- Updated checklists to track items in storage rooms and on cleaning carts.
- Notified supervisors of malfunctioning equipment, ordered new materials and scheduled maintenance.
- General cleaning in a heath care setting
Hair Dresser Assistant
Christopher John Hair Salon
10.2020 - 02.2021
- Welcome, seated and prepared clients for services
- Assisted hairstylist with washing and blow drying hair extensions
- Sanitized and arranged scissors, combs, brushes and other hair styling tools in addition to sweeping and laundry.
- Stocked inventory items
- Swept salon floors, took out trash and sterilized styling tools after use
- Kept work stations clean
Education
High School Diploma -
Pembroke School
Kensington Park, SA10-2024
Skills
- Organizational and time management skills
- Patient and Empathetic
- Positive attitude
- Customer service
- Multitasking Abilities
- Computer literacy
- Restock shelves
- Inventory management
Certification
- First Aid Certification - St John Ambulance.
- Responsible Service of Alcohol - Galaxy Training Australia
Timeline
Cleaning Crew Member
Marissa Todd Respite Care
01.2023 - 10.2024
Hair Dresser Assistant
Christopher John Hair Salon
10.2020 - 02.2021
Front Desk Receptionist
Eastside Yoga and Pilates Belinda Grigson
01.2020 - Current
- First Aid Certification - St John Ambulance.
- Responsible Service of Alcohol - Galaxy Training Australia
High School Diploma -
Pembroke School
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