I'm a dynamic team leader with a track record in managing diverse administrative functions. Known for attention to detail and organizational skills, contributing to successful KPI performance and enhanced team productivity across multiple feilds.
Overview
14
14
years of professional experience
Work History
Administration Assistant
Hi-Tech Qld
Clontarf, QLD
04.2025 - Current
Managed administrative tasks for a successful Boilermaker company. Ensuring great communication and job handling.
Ensured accuracy in order processing and invoicing procedures.
Managed financial transactions such as payroll processing and invoicing vendors and suppliers.
Conducted accounts receivable duties by invoicing, researching chargebacks and analyzing discrepancies and reconciliations.
Supported project managers by tracking deadlines and updating project statuses.
Answered phone calls and emails to provide information, resulting in effective business correspondence.
Roaming Supervisor
Offices First
10.2024 - 04.2025
I took on the role of a Roaming Supervisor at Offices First, supporting the General Manager.
I was promoted to this role after showing high attention to detail, and effective management skills.
Managed a team of six receptionists over three locations and traveled between each site as needed, managed a wide range of duties while acting as support to the team.
Delegated tasks and assisted in training staff to fulfill their roles to a high standard.
A diverse and busy role, with no two days being the same.
Other duties included Office Management, Supplier Payments, Inventory Management, Payment Approvals, Organizing Staff Training and many more management and secretarial duties.
Restaurant Staff
Matthew Thomas Sandgate
05.2024 - 01.2025
As part of a temporary change in career, I worked in a local restaurant, serving many customers in a high stress, fast paced environment.
I provided customer service to a very high standard, adding to the good reputation of the establishment and contributing positively to the team.
Office Assistant
Offices First
Toowong and Aspley
07.2023 - 06.2024
As an Office Assistant at Offices First, Toowong, and Aspley in a professional corporate setting, enhancing my demeanor and customer interactions.
Working closely with the Office Supervisor, supported leasing and secretarial functions for serviced offices.
Receptionist responsibilities for over 150 different companies of all categories, administrative tasks, client onboarding and departure processes, and conducting office tours for prospective tenants.
Maintained high standards in cleanliness for common areas and workspaces to uphold a 5-star environment.
Administrative skills and adept task management capabilities.
Managing deadlines, adapting to dynamic environments, and meeting diverse client needs.
Store Host
MECCA BRANDS
01.2019 - 12.2023
Company Overview: Mecca takes pride in their well-known exceptional service to their Australian and New Zealand customers.
This fast-paced role required me to greet and provide a positive, personal, and memorable experience for each customer, advising them in the best products for their needs.
I upheld this reputation with every customer I was presented with.
I embodied the ‘Mecca Values’, and always went above and beyond for my customers, so each person left feeling better than when they arrived.
Duties included customer service, conducting transactions, building rapport with customers, stock management, visual merchandising and selling luxury products while creating safe and welcoming environments for all.
Mecca takes pride in their well-known exceptional service to their Australian and New Zealand customers.
Makeup Artist
Self-employed
01.2012 - 12.2022
Provide professional makeup and hair services to clients.
I have been involved in many weddings and events over the last decade, resulting in high stress situations, strong time management and problem solving.
Self-reliance has made me a strong worker on my own as I have overcome various situations in many wedding stressors, time limits and unexpected changes.
This industry has taught me a great deal about empathizing with my customers and helping them to feel them their best even in stressful situations, giving them confidence and comfort.
Sales assistant
Goldmark Jewellers
Robina & Carindale
01.2015 - 12.2016
Sales assistant in Jewellery, this taught me to meet store targets and KPI’s.
This meant focusing my attention where needed and striving to meet sales.
I built a good rapport with many customers and helped each one to find timeless pieces for loved ones and themselves.
Procedural Services A03 Administration Officer at Surgical Treatment and Rehabilitation Service (STARS) HospitalProcedural Services A03 Administration Officer at Surgical Treatment and Rehabilitation Service (STARS) Hospital