Lily Steel
Brisbane,Australia
Summary
Results-driven Quality Assurance Specialist with extensive experience in ISO management systems and regulatory governance across manufacturing and engineering sectors. Proven track record in enhancing operational efficiency through effective teamwork and comprehensive risk frameworks. Skilled in conducting hazard analytics and quality auditing, with a strong commitment to food safety and compliance. Specializing in team dynamics, achieved a 100% success rate. Business development experience provides ample scope for growth and adept at leading projects and fostering staff engagement to drive continuous improvement and achieve organizational goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
H.S.E.Q.; S.M.E. Consultant.
Freelance
01.2018 - Current
- Just a few of the roles I cover across Multiple Manufacturing, Construction, HR Inc Payroll and Engineering Business's/ Roles:
- TEAMWORK - Escalate issues as they arise – working as part of a greater team
- ISO – Reduce paperwork, Increase understanding
- Experience in payroll service delivery
- Lead a functional team to deliver ‘best practice’ human resource, payroll, and establishment services to customer agencies, ensuring high-quality service and compliance with legislative and regulatory standards.
- Develop and implement operational team procedures and performance measures to achieve strategic objectives while adhering to established service level agreements and budget constraints.
- Develop and manage team workflow delegation methods to optimise performance, monitor workflow volumes, maintain internal controls, and ensure high standards of accuracy and efficiency.
- Quality Assurance and Control software systems across an extensive range of Manufacturing and Engineering Business's
- Complete Start up and over haul of Risk Framework to best suit Business needs
- Engineering and Compliance Contracts currently to 17 April 2025
- Quality auditing
- HACCP monitoring and reporting
- Scheduled Analysis of business trends / quality related data sets, protectively seeking improvement
- Investigating & Reporting all Food Safety issues – Raising corrective actions, investigations, incident reports and closing CARs
- Managing approved supplier program – ensuring all product specifications and raw materials meet quality standards
- Shelf life testing and associated product testing such as for allergen control and Awareness
- Data tracking and trending – Across business entirety
- Board reports – delivering data to all levels within business
- Project Lead – responsible for leading internal reviews of organization wide desktop audits
- Supplier compliance, Inc software systems and processes to determine 'fit for purpose'
- Solid technical background, including knowledge of applicable legislation, acts, regulations, codes of practice and standards in the power generating industry and construction projects
- Liaising with staff across the business and through to clients/ customers to better build resource knowledge for issues such as would trigger RCA
- HR experience (inc but not limited to)–
- Market research and growth of selection pool through networking
- Formatting employment adverts
- Visa and International Recruitment Inc
- VIVO checks
- Staff selection and Interviews
- Staff On boarding and Inductions
- Certified Fire Safety Trainer
- Project management
- Client engagement surveys
- Staff engagement surveys
- Tender submissions
- Regulatory governance
- Safety/ WorkCover experience (inc but not limited to)–
- Management of all aspects of claim files (end to end)
- Engaging all stakeholders Inc
- WorkCover QLD to best facilitate treatment, reporting and RTW
- Shaping RTW programs
- Incorporating Medical advice with industry knowledge to assist staff in getting back to work as soon as practicable and safe to do so
- Developed Multi- level training programs and materials
- Provided ongoing, real time training to employees at all business levels to ensure all HSEQ- related policies and procedures are adhered to
- Hour by Hour Real Time incident updates
- PRF- Broad base multi scope, cross-industry, peer reporting Framework
- P.R.F , ( Lily Steel - sole owner) Re-issued and shaped to fit any/ all business needs
- OSHA reviewed and compliant) updates reviewed for all HSEQ – related Laws and Regulations to ensure policies and procedures maintain compliance
- Main point contact for all HSEQ – related regulatory bodies/ agencies
- Lead all incident response actions through development of Incident Specific Procedures (I.S P's)
- Monitor all HSEQ equipment resource such as First Aid Kits (Inc Defibrillators), Chemical spill kits, Fire extinguishers, alarms and Evacuation training are Functioning correctly and/or maintain compliance to regulatory requirements (as per type of resource)
- Mechanical and Engineering Experience- (inc but not limited to)–
- Site maintenance and repairs
- Engaging with external contractors for underground work, enclosed spaces, chemical risk as well as FSQA high risk Freezer (-25C) operations
- Sourcing or fabricating machinery parts as/ when required
- Ongoing real time training of staff in WHS and QA procedures
- All internal audits organized and assigned to responsible staff or completed personally
- Tracking and trending of all required measurable metrics/ documentation within business (assigned to QA/WHS/HR roles)
- Terminations and Disciplinary functions of business
Education
Diploma - Psychological Sciences
Open university
Brisbane, QLDCOSMOS Green Chemistry - Organics in Cosmetic Production
GAILES, QLDDiploma - Workplace health and safety
Open university
Brisbane, QLD09.2021
MBA - Masters Business Management and Administration
Open university
GAILES, QLD10.2017
BSc - Applied Information Systems
Northland polytechnic
WHANGAREI, NI09.2000
Skills
- Conduct Hazard Analytics
- KSA, Job Safety Analysis, JHA, Job Hazard Analysis, JSEA Job Safety and Environment Analysis, SWMS Safe Work Method Statement
- Quality Assurance and Control software systems
- ISO 9001 Quality Management Systems
- IATF 16949 Automotive Quality Management Systems
- ISO 14001:2015 Environmental Management Systems
- ISO 45001:2018 OH&S Management Systems
Certification
- BRC Auditor
- Non denominational Minister
- National Geographic Freelance author
- Peer Review published reviewer Non- fiction Physics/ Chemistry/ Historical review, EMF break down and expansion.
- ISO 9001 Quality Management Systems
- ISO 14001:2015 Environmental Management Systems
- ISO 45001:2018 OH&S Management Systems
- KSA, Job Safety Analysis, JHA, Job Hazard Analysis
- JSEA Job Safety and Environment Analysis
- SWMS Safe Work Method Statement
Awards
Australian Volunteer of the Year Award 2017
Accomplishments
2015 Awarded Australian Volunteer of the Year Award - details as required.
Noted Non-fiction reviews Scientific journals.
Global Coalition For Food Safety panellist. (12 people internationally)
S.M.E, multiple industries.
Languages
German
Limited Working
KEY CLIENTS
Examples of clients and References available upon request.
Timeline
H.S.E.Q.; S.M.E. Consultant.
Freelance
01.2018 - Current
Diploma - Psychological Sciences
Open university
COSMOS Green Chemistry - Organics in Cosmetic Production
Diploma - Workplace health and safety
Open university
MBA - Masters Business Management and Administration
Open university
BSc - Applied Information Systems
Northland polytechnic