Summary
Overview
Work History
Education
Skills
Timeline
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Lily Sutton

Goondiwindi,QLD

Summary

I am a reliable 19 year old who has had five years experience in retail, where I developed strong customer service, communication, and problem-solving skills. Academically, in school, I completed Math Methods, General English and all 3 sciences: Physics, Chemisty and Biology, achieving an ATAR of 85.25. In which I am now studying a Bachelor of Biomedical Science at UNE Part-time. As a retail assistant I have gained skills in customer service, point-of-sale operation, and cash handling to ensure efficient transactions and enhance customer satisfaction. I am committed to supporting business growth through effective teamwork, attention to detail, and fostering positive experiences.

Overview

6
6
years of professional experience

Work History

Retail Worker

Gundy Clothing
Goondiwindi, QLD
03.2021 - Current

• Continued to work throughout school on afternoons from 3:30 - 5 and weekends, also including holidays


• Maintained visual merchandising standards to attract customer attention, increasing in-store engagement and supporting overall brand presence effectively.


• Worked on promoting the store and products on social media


• Operated point-of-sale systems efficiently, accelerating transaction speed and reducing customer wait times during peak shopping hours.


• Balanced daily cash registers accurately to ensure financial integrity and streamline end-of-day reconciliation processes.


• Enhanced product display arrangements to highlight new arrivals.


• performed stocktakes and adjustments along with entering stock

Retail Worker

Mitre 10
Goondiwindi, QLD
01.2020 - 02.2021

• I worked as a junior team member including after school hours of 3:30-5 and weekends- I also worked all throughout the school holidays from 8-5


• Assisted customers with product selections and provided detailed usage information


• Operated point-of-sale systems efficiently to process transactions and returns


• Reconciled daily cash registers accurately to uphold financial integrity and streamline end-of-day reporting procedures.

Education

Bachelor of Biomedical Science - Biomedical Sciences

University of New England, Armidale, NSW
Armidale, NSW

High School Diploma -

Goondiwindi State High School
Goondiwindi, QLD
11.2024

Skills

  • Customer service
  • Patience and empathy
  • Customer assistance
  • Reliability and punctuality
  • Cash handling accuracy
  • Payment processing
  • Sales proficiency
  • Problem-solving
  • Time management
  • Point of sale systems

Timeline

Retail Worker

Gundy Clothing
03.2021 - Current

Retail Worker

Mitre 10
01.2020 - 02.2021

Bachelor of Biomedical Science - Biomedical Sciences

University of New England, Armidale, NSW

High School Diploma -

Goondiwindi State High School
Lily Sutton