Lily Westerman
44 Dapsang Drive
Summary
Friendly Barista with a passion for customer service and creating memorable experiences. Knowledge of coffee brewing techniques and commitment to maintaining clean, organized workspace. Dedicated to providing high-quality beverages and exceptional service to enhance customer satisfaction
Experienced Waitress and Cashier with a strong background in the hospitality industry.
Overview
5
5
years of professional experience
Work History
Barista Trainee
The Artizen Cafe
11.2024 - 01.2025
- Collaborated with team members to ensure smooth service during busy periods.
- Engaged with customers to create friendly and welcoming atmosphere.
- Followed health and safety guidelines to ensure safe working environment.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Prepared specialty beverages according to specific requests from clients, showcasing adaptability and attention to detail.
Cashier
Fryer and Brimstone
02.2020 - 09.2024
- As a cashier at Fryer and Brimstone, I managed cash and card transactions with precision, ensuring accuracy and efficiency
- Maintained a tidy and organized checkout area
- Managed cash and card transactions with precision and efficiency
Waitress
Eagle Height Hotel
01.2020 - 09.2024
- As a waitress at Eagle Height Hotel, I provided exceptional customer service and ensured a pleasant dining experience for our patrons
- Took food and beverage orders and delivered them accurately and efficiently
- Handled payment transactions accurately and provided exceptional customer service
- Set up event facilities and equipment, cleaned areas, and organized supplies.
Education
Certificate III - Hospitality
Career Training Institute of Australia
05.2024
Year 12 -
Tamborine Mountain Collage
01.2020
Skills
- Attention to detail
- Creativity
- Multitasking
- Team collaboration
- Housekeeping
- Customer service
Personal Information
Date of Birth: 01/25/03
Timeline
Barista Trainee
The Artizen Cafe
11.2024 - 01.2025
Cashier
Fryer and Brimstone
02.2020 - 09.2024
Waitress
Eagle Height Hotel
01.2020 - 09.2024
Year 12 -
Tamborine Mountain Collage
Certificate III - Hospitality
Career Training Institute of Australia
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