Summary
Overview
Work History
Education
Skills
References
Certification
Timeline
Generic

Lily Wilson

Brisbane

Summary

I am a highly motivated and experienced team member with a strong background in customer service. I am seeking a position that will utilise my well developed interpersonal and solid communication skills together with my passion for providing excellent Customer Service and contributing to a positive work environment.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Crew Member

Mitchelton Woolworths
04.2023 - Current
  • Greet Customers entering the store with a friendly demeanour to provide assistance with their enquiries and shopping needs
  • Maintain a clean and organised work area throughout shift
  • Collaborate with team members to maximise productivity and efficiency
  • Operate cash registers and process transactions in an accurate and effective manner
  • Answer phone calls regarding customer enquiries about products or services

Crew Member

McDonalds
01.2022 - 02.2023
  • Provided fast and friendly customer service at the front counter and drive-thru
  • Prepared food items according to standardised recipes and food safety guidelines
  • Maintained Cleanliness of the restaurant and adhered to sanitation protocols
  • Operated kitchen equipment safely and efficiently to meet production demands
  • Worked collaboratively with team members to ensure smooth operations and customer satisfaction

Team Member

Taco Bell
10.2021 - 02.2022
  • Kept work areas clean, organised, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.

Education

Certificate IV - Business

Mt Maria College Mitchelton
12.2023

Skills

  • Strong Communication
  • Task Prioritisation
  • Customer Service
  • Collaboration
  • Team Management
  • Active Listening

References

  • Kathleen Dukic, Family Friend, 0402 921 803
  • Kim Windsor, Family Friend, 0403 497 555

Certification

Certification - Provide first aid, basic emergency life support and CPR

Certificate IV in Business

Timeline

Crew Member

Mitchelton Woolworths
04.2023 - Current

Crew Member

McDonalds
01.2022 - 02.2023

Team Member

Taco Bell
10.2021 - 02.2022

Certificate IV - Business

Mt Maria College Mitchelton
Lily Wilson