Lily Wilson
Byron Bay,NSW
Summary
Friendly Barista with great people skills and sales experience. Dedicated to creating personalized customer experiences while offering expertise in coffee production, and preparation. Strong knowledge of roasting and brewing, with enthusiasm for promoting sustainable and fair-trade coffee.
Overview
7
7
years of professional experience
Work History
Barista/Hospitality Worker
Mcdonalds
05.2020 - 01.2024
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
- Demonstrated expertise in various brewing techniques, ensuring consistent quality across all drinks served.
Recreation Assistant
Reboundland
03.2019 - 03.2020
- Streamlined store operations by assisting in inventory management and restocking shelves accordingly.
- Assisted in organizing special events, resulting in increased community engagement.
- Maintained a safe and clean facility, ensuring a positive environment for all users.
- Contributed to achieving sales targets through consistent upselling and cross-selling techniques.
- Enhanced participant enjoyment by creating and implementing diverse recreational activities.
Waitress Trainee
Earth N Sea
03.2017 - 03.2019
- Enhanced customer satisfaction by providing attentive and friendly service during busy shifts.
- Maintained a clean and comfortable dining environment for patrons, ensuring an enjoyable experience.
- Assisted in improving overall restaurant efficiency by effectively communicating with kitchen staff and management.
- Ensured accurate order-taking and timely delivery of meals to guests, resulting in positive feedback and repeat business.
Education
Bachelor of Arts - Creative Industry
SAE
Byron Bay, NSW12.2026
Skills
- Beverage Preparation
- Food Running
- Table Bussing
- Food Preparation
- Latte Art
- Coffee Expertise
- POS Systems
- Up-Selling
- Opening and Closing Duties
- Espresso Machine Operation
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Certification
QLS RSA
Accomplishments
Duke of Edinburgh Bronze Medallion
Timeline
Barista/Hospitality Worker
Mcdonalds
05.2020 - 01.2024
Recreation Assistant
Reboundland
03.2019 - 03.2020
Waitress Trainee
Earth N Sea
03.2017 - 03.2019
Bachelor of Arts - Creative Industry
SAE
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