Lilybelle Sullivan

Through my dedicated work at Kirkby Jones Financial Group, I provide assistance in administrative tasks that are crucial for the overall efficiency of daily operations. My responsibilities have extended beyond administrative duties to specialised tasks, such as handling ASIC-related compliance and lodgements and managing ATO correspondence. Additionally, in my role I have helped manage and provided assistance with invoicing and bookkeeping processes.

While working at Finer Rings, I was able to learn a new skill of the making of jewellery. This role has also enabled me to continue my customer service skills, while also learning about new products, detailed handling and making of jewellery and the care of the products. From this it has allowed me to further my own knowledge about different aspects of retail, while also working in a different area it has shown me how to work with the different demographics.

While working at David Jones, I was able to build my customer service, POS, cash handling, merchandising and time management skills. As the Assistant Manager, I oversaw a team of people with various abilities and responsibilities. My role also allowed me to teach others the skills and techniques to further their own employment. Daily, weekly and monthly KPIs were consistently met, and my performance was under constant review.

I commenced working with Woolworth at the age of 15. My purpose was to gain experience in retail and have a steady income. Work was primarily on the registers and self-serve. This was a very fast paced and intense environment. I quickly achieved skills in customer service, cash handling responsibility, and merchandising. This experience was the foundation of my strong work ethic, customer service, respect for management and communication skills.