Lilybelle Sullivan
Sydney,NSW
Summary
An enthusiastic professional with a diverse background in administration, sales, and customer service, having begun a career journey at the age of 12. Currently pursuing a Bachelor of Commerce with a major in Accounting, expected to be completed by the end of 2024. This experience has fostered a strong work ethic, adaptability, and proficiency in both collaborative and independent roles. Exceptional organizational skills, a results-driven mindset, and an unwavering commitment to excellence are brought to every opportunity pursued
Overview
13
13
years of professional experience
Work History
Administration / Client Services Officer
Rhodes Docherty & Co
03.2022 - Current
- Provided essential assistance across various administrative functions at Kirkby Jones Financial Group, now merged with Rhodes Docherty & Co, significantly enhancing daily operational efficiency.
- Managed specialized tasks beyond traditional administrative duties, including ASIC-related work, lodgements, and document collation.
- Oversaw ATO correspondence, ensuring timely and accurate communication for regulatory compliance.
- Contributed to invoicing and bookkeeping processes, supporting the financial department's smooth operation.
- Collaborated with team members to improve workflows and streamline administrative processes.
Casual Sales Assistant
FinerRings
05.2021 - 01.2022
- Developed skills in jewellery making at Finer Rings, mastering various techniques and processes.
- Enhanced customer service abilities through direct interactions with clients, ensuring a positive shopping experience.
- Acquired knowledge of new products, including materials and trends, while learning detailed handling and care of jewellery.
- Expanded understanding of retail operations, including inventory management and sales strategies.
- Gained valuable experience in working with diverse demographics, tailoring approaches to meet varied customer needs.
- Collaborated effectively with team members to achieve sales targets and improve overall performance
Assistant Sales Manager
David Jones
03.2019 - 12.2020
- Progressed from Store Assistant to Assistant Manager of the Women’s Wear Department at David Jones, demonstrating strong growth and adaptability.
- Built customer service, POS, cash handling, merchandising, and time management skills throughout my tenure.
- Oversaw a diverse team, managing various responsibilities and ensuring high performance.
- Mentored team members, teaching skills and techniques to enhance their professional development.
- Consistently met daily, weekly, and monthly KPIs, reflecting a strong commitment to performance.
- Received regular performance reviews, ensuring continuous improvement and accountability.
Service
Woolworths
01.2015 - 12.2018
- Commenced working with Woolworths at the age of 15, motivated to gain hands-on experience in the retail sector while establishing a steady income.
- Gained extensive experience operating registers and self-service checkouts in a fast-paced, dynamic environment that honed my ability to thrive under pressure.
- Developed strong customer service skills by engaging with a diverse clients, ensuring a positive shopping experience and customer loyalty.
- Took on cash handling responsibilities, consistently maintaining accuracy and attention to detail.
- Gained merchandising skills by assisting in product displays and promotions.
Nanny
01.2012 - 01.2015
- From the age of 13, I was a casual nanny for a family of 4 children aged 8, 7, 5 and under 1
- I assisted with cooking, feeding, cleaning, entertaining and homework
- My bronze medallion and first aid skills helped support me in keeping the children safe
- Nannying taught me a lot about time management, caring for and putting the needs of people first.
Education
Bachelor of Commerce Majoring in Accounting -
AUSTRALIAN CATHOLIC UNIVERSITY
North Sydney11-2024
Bachelor of Sport Development -
WESTERN SYDNEY UNIVERSITY
Parramatta, NSW02.2020
HSC -
BARRENJOEY HIGH SCHOOL
Avalon Beach, NSW01.2018
Skills
- Ability to work with & manage teams
- Ability to work independently
- Target driven, KPI focused
- Confident, efficient, well organised and great work ethic
- Ability to learn new skills and adapt to new environments quickly
- Responsible, reliable, respectful, loyal
- Stock management
- Strong communication skills, client service oriented, staff management
- Time management skills
- Problem-solving skills
- Attention to Detail
- Adaptability and Flexibility
References
Current references available on request
Timeline
Administration / Client Services Officer
Rhodes Docherty & Co
03.2022 - Current
Casual Sales Assistant
FinerRings
05.2021 - 01.2022
Assistant Sales Manager
David Jones
03.2019 - 12.2020
Service
Woolworths
01.2015 - 12.2018
Nanny
01.2012 - 01.2015
Bachelor of Commerce Majoring in Accounting -
AUSTRALIAN CATHOLIC UNIVERSITY
Bachelor of Sport Development -
WESTERN SYDNEY UNIVERSITY
HSC -
BARRENJOEY HIGH SCHOOL
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