Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lily Grace Rivera Dantes

4 Pacific Drive Pacific Heights Yeppoon,QLD

Summary

Proven leader in high-stakes environments, adept at driving quality control and team management to achieve continuous improvements. At Tong Lung (Phils.) Metal Industry Co., Inc., I excelled in incidents management and safety program oversight, enhancing team performance by 20%. Skilled in defect monitoring, I merge meticulous attention to detail with exceptional motivational skills.

Overview

19
19
years of professional experience

Work History

Production Line Leader

Tong Lung (Phils.) Metal Industry Co., Inc.
Olongapo City, Philippines
03.2014 - 01.2020
  • Supervise and motivate a team of production line workers.
  • Assign tasks and delegate responsibilities based on production needs.
  • Provide on-the-job training and coaching to team members.
  • Monitor individual performance and address any performance issues.

Data Entry Keyer

Source Corp. Philippines Inc.
Olongapo City, Philippines
03.2009 - 12.2009
  • Accurately inputting alphabetic and numeric data into designated fields on a computer system.
  • Reviewing source documents for completeness and accuracy before data entry.
  • Following established data entry formats and guidelines.

Sales Clerk

Watsons Philippines
Olongapo City, Philippines
04.2006 - 08.2006
  • Customer service. - Greeting customers. Answering questions. Providing product information and addressing concerns.
  • Stocking shelves. Organizing products. Handling returns. Ensuring accurate transactions.
  • Staying informed about new products, features, and promotions to effectively advise customers.
  • Checking stock levels and reporting discrepancies.
  • Contributing to achieving daily, weekly, and monthly sales targets by actively promoting products and suggesting add-on items.

Part-time Food Attendant

Meatplus Cafe
Olongapo City, Philippines
11.2004 - 12.2004
  • Customer service. - Greet customers. Take orders. serve food and drinks. Resolve customer complaints. Help customers choose menu items.
  • Food preparation. - Prepare basic food items like sandwiches and salads. Follow food safety and sanitation guidelines. Maintain cleanliness. Stock and replenish supplies.
  • Cleaning. - Clean tables and the dining area. Maintain the service area.

Service Crew

Marinel Foods Corporation (Jollibee)
Olongapo City, Philippines
07.2002 - 01.2003
  • Customer service. -Greet customers in a friendly manner.

-Answer customer questions and resolve issues.

-Provide a high level of customer service.

-Escalate problems to the relevant supervisor or manager.

  • Food service. -Take orders.

-Serve food and beverages promptly and courteously.

-Assist with food preparation and stocking supplies.

-Prepare orders for on-premise or take out dining.

  • Cleanliness. -Maintain cleanliness and hygiene in the dining and kitchen areas.

-Clear tables after customers have finished their meal.

-Wipe up any food spillages on the table.

Service Crew

Greenwich Olongapo
Olongapo City, Philippines
03.2001 - 09.2001
  • Customer service. -Greet customers in a friendly manner.

-Answer customer questions and resolve issues.

-Provide a high level of customer service.

-Escalate problems to the relevant supervisor or manager.

  • Food service. -Take orders.

-Serve food and beverages promptly and courteously.

-Assist with food preparation and stocking supplies.

-Prepare orders for on-premise or take out dining.

  • Cleanliness. -Maintain cleanliness and hygiene in the dining and kitchen areas.

-Clear tables after customers have finished their meal.

-Wipe up any food spillages on the table.

Education

Bachelor of Science - Management

Columban College
Olongapo City, Philippines
03-2004

High School Diploma -

Holu Infant Jesus College
Olongapo City, Philippines
03-1998

Skills

  • Incidents management
  • Continuous improvements
  • Quality control
  • Safety program oversight
  • Team management
  • Defect monitoring

Timeline

Production Line Leader

Tong Lung (Phils.) Metal Industry Co., Inc.
03.2014 - 01.2020

Data Entry Keyer

Source Corp. Philippines Inc.
03.2009 - 12.2009

Sales Clerk

Watsons Philippines
04.2006 - 08.2006

Part-time Food Attendant

Meatplus Cafe
11.2004 - 12.2004

Service Crew

Marinel Foods Corporation (Jollibee)
07.2002 - 01.2003

Service Crew

Greenwich Olongapo
03.2001 - 09.2001

Bachelor of Science - Management

Columban College

High School Diploma -

Holu Infant Jesus College
Lily Grace Rivera Dantes