Summary

Overview

Work History

Education

Skills

Timeline

LILYJADE STEPHENSON

Newstead,QLD

Summary

Confident and adaptable professional with strong experience across customer service, sales, hospitality and team leadership roles. Known for delivering high-quality service, building rapport with clients, and working efficiently in fast-paced environments. Reliable, organised and motivated with a proven ability to multitask, meet targets, and maintain a professional standard at all times.

Overview

years of professional experience

2023

years of post-secondary education

Work History

Television Production

Paramount

Brisbane, Australia

01.2024 - 03.2026

Worked within professional television production environments, collaborating with production teams, crew, and talent.
Demonstrated strong communication skills, adaptability, and professionalism in high-pressure, fast-paced settings.
Followed strict schedules, directions, and performance requirements while maintaining reliability and punctuality.
Represented brand image on-screen, requiring confidence, presentation, and strong interpersonal skills.
Developed resilience, teamwork, and the ability to perform consistently in dynamic environments.
Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.

Promotions Coordinator

Gilligan's Cairns

Cairns, Australia

02.2023 - 01.2024

Actively promoted products and services to maximise sales opportunities.
Delivered high-energy, customer-focused service in a fast-paced environment.
Built rapport quickly with customers to encourage purchasing and repeat visits.
Maintained presentation, professionalism, and brand image at all times.
Assisted with event setup, floor operations, and customer flow.
Monitored industry trends to identify potential opportunities for growth in target markets.
Designed creative content for social media channels including Facebook, Twitter and Instagram.

Aftermarket Sales Consultant

Pacific Toyota

Cairns, Australia

04.2023 - 12.2023

Drove sales through personalised customer interactions and tailored product recommendations.
Built strong customer relationships to encourage repeat business and brand loyalty.
Assisted customers through the full sales process, including product selection and documentation.
Worked to individual and team sales targets in a performance-driven environment.
Supported daily operations and maintained professional presentation standards.

Barista /Head Bartender

Towradgi beach hotel

Wollongong

09.2019 - 01.2023

Maintained cleanliness and organization of the café area and equipment.
Assisted customers with menu selections and provided friendly service.
Monitored inventory levels and restocked supplies as needed for daily operations.
Trained new staff on coffee preparation techniques and customer service standards.
Implemented health and safety procedures to ensure compliance in food handling practices.