Lily Leonard
Fairhaven,Vic
Summary
A highly motivated student pursuing a Certificate IV in Youth Social Work, with a strong interest in advocating for and empowering youth who have experienced interpersonal trauma. Committed to utilising trauma-informed practices to create safe and supported environments for healing.
Overview
8
8
years of professional experience
Work History
Housekeeper
Great Ocean Road Parks and Authority
01.2022 - Current
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
Owner
Lash and Brow by Lily
01.2020 - Current
- Business owner, building a trustworthy rapport with clients, organisation, time management, efficiency, a good work ethic, and being hospitable.
Beauty Therapist
Lash Baby
04.2022 - 12.2022
- Performed a variety of beauty treatments, including lash extensions, lash lifts, tinting, waxing, and brows.
- Helped customers feel relaxed and comfortable through conversation and personal rapport.
Waitress and Manager
Truffles Cafe and Deli
01.2017 - 01.2022
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Management brought responsibility, leadership, delegation and remaining cool-headed in stressful unforeseen circumstances
Waitress
Lorne Hotel
01.2021 - 11.2021
- Front of house waitress showed initiative, dedication and good quality customer service.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
Education
CERT IV - Youth Social Work
Victoria University
Footscray, VIC12.2024
Year 12 VCE
Lorne P-12 College
Lorne, VIC11.2021
Skills
- Empathetic
- Strong work ethic
- Critical thinking and problem solving
- Planning and organising
- Self-management and time management
- Excellent teamwork and organisation
- Responsible and reliable
- Adaptable and able to show initiative
- Strong-willed and motivated
- Learning and adaptability skills
References
- Clare Kogler, 0432609784
- Micha Golaz, 0428379790
- Gayle Baxter, 0415505254
age
21
Timeline
Beauty Therapist
Lash Baby
04.2022 - 12.2022
Housekeeper
Great Ocean Road Parks and Authority
01.2022 - Current
Waitress
Lorne Hotel
01.2021 - 11.2021
Owner
Lash and Brow by Lily
01.2020 - Current
Waitress and Manager
Truffles Cafe and Deli
01.2017 - 01.2022
CERT IV - Youth Social Work
Victoria University
Year 12 VCE
Lorne P-12 College
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