Limann Loeung
Werrington ,Australia
Summary
Dedicated leader and adept problem-solver committed to optimizing operations for cost reduction and organizational efficiency. Utilizes independent decision-making and keen judgment to drive positive outcomes for company success.
Overview
5
5
years of professional experience
Work History
CRET PG/ Step up PA
Amazon
Kemps Creek
01.2023 - 04.2024
- Maintained a clean and organized work area, ensuring efficiency and safety in the workplace.
- Fully understand workflow and daily targets.
- Communicate with team and provide support.
- Aiding in the daily management of departmental tasks, such as labor allocation, leading meetings, and assigning job responsibilities.
CRET Problem Solver
Amazon
Kemps Creek
05.2023 - Current
- Identify and analyze the root causes of return issues and develop solutions to prevent recurrence.
- Ability to thoroughly review return history to verify if the customer received and returned the correct items or if incorrect items were sent.
- Deep dive and investigation in FC inventory and inventory history.
- Ensure timely resolution of escalated issues so customers receive refunds within the specified timeframe.
PICKING ASSOCIATE
Amazon
05.2021 - 12.2021
- Picked proper items and quantities according to pick lists
- Packaged items safely to protect from damage during transport
- Followed and promoted safety guidelines, OSHA requirements and warehouse policies
- Used handheld RFID guns to scan product labels and update inventory locations
- Inspected items to identify problems and worked with supervisors or vendors to correct issues.
PROBLEM SOLVER
Amazon
12.2021 - Current
- Problem solve in inbound which solving isse for receiver to receive the items
- Understanding the cause of problem and find the correct solution
- Ability to do research by using serveal tools to solve the problem
- Have experience to raise the Ticket and Resolve ticket
- Support the inbound team by working in ISS area
- Prepared and processed forms to change customer service levels
- Kept work area organized and clutter-free
- Used good organizational skills to manage workload
- Helped team complete assignments to meet goals.
SUPERVISOR
Azura Fresh
02.2019 - 05.2021
- Fully understand work flow and daily production goal
- Planned and published production schedule and directed staffing and resources to meet production goals
- Support and work in the department as requirement
- Worked with quality control and compliance teams to achieve full compliance with regulations and SOPs
- Coached employees and offered challenging assignments to develop leadership among team members
- Hired, appraised, trained and disciplined members of production team and offered constructive feedback to improve performance.
Education
BACHELOR OF INTERNATIONAL BUSINESS -
Western Sydney University
Sydney, NSWSkills
- Leadership skill
- Earn Trust
- Team development
- Positive attitude with respect
Language
English and Khmer
Timeline
CRET Problem Solver
Amazon
05.2023 - Current
CRET PG/ Step up PA
Amazon
01.2023 - 04.2024
PROBLEM SOLVER
Amazon
12.2021 - Current
PICKING ASSOCIATE
Amazon
05.2021 - 12.2021
SUPERVISOR
Azura Fresh
02.2019 - 05.2021
BACHELOR OF INTERNATIONAL BUSINESS -
Western Sydney University