Summary
Work History
Education
Skills
Timeline
Generic

Lin Li

Melbourne,VIC

Summary

Motivated individual with experience in customer service and sales.

Skilled in building customer relationships and understanding customer needs.

Strong communication and interpersonal skills for providing superior customer service.

Work History

Business Development Intern

NetEase, Inc
12.2023 - 02.2024

Customer Mining: Utilizing Sensor Tower and market research information, precisely identify target users, maintain contact with overseas clients via LinkedIn and email, and follow up subsequently. Successfully identified 30+ major clients during tenure, including renowned gaming companies such as Mojang and Blizzard.

Requirement Mining: Through market research information, social media, and Youdao Ads, we conduct in-depth research on client companies, analyze their operational status, seek collaboration opportunities, and write analytical reports with strategic recommendations.

Customer Relationship Maintenance: Utilize LinkedIn, emails, and online meetings to communicate with clients, promptly address inquiries, showcase company strengths, and provide analytical reports and strategic recommendations to seek more collaboration opportunities and maintain good connections.

Education

Master of Arts - EMA

University of Melbourne
North Melbourne, VIC
12.2024

Skills

  • Patience Customer Service Teamwork Communication Skills Problem-Solving Ability Relationship Building Point of sale operation
  • Microsoft Office, Adobe Suite, POS System
  • Languages: English, Mandarin, Cantonese

Timeline

Business Development Intern

NetEase, Inc
12.2023 - 02.2024

Master of Arts - EMA

University of Melbourne
Lin Li