Summary
Overview
Work History
Education
Skills
Certification
Community Service
References
Availability
Timeline
Generic

Lin Midgley

Wentworth Falls,Australia

Summary

A continuing University student with an ambition to teach Primary education in the future. A results-driven individual experienced in hospitality and customer service, with a drive to providing excellent customer service, creating an enjoyable experience for guests. Possesses strong knowledge of hospitality operations, customer service principles, and a passion for learning new skills.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Waitress

Country Coffee
08.2024 - 11.2024
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Used cash registers and credit card machines to cash out customers.

Food and Beverage Attendant

Scenic World
12.2022 - 02.2023
  • Answered customers' questions and addressed problems and complaints
  • Performed served, cleaning, and stocked duties in establishments, such as cafeterias and dining rooms, to facilitate customer service
  • Ran cash registers
  • Brewed espresso and added syrups and steamed milk to craft specialty drinks for customers
  • Prepared and served a variety of coffee drinks, teas, and other beverages
  • Replenished supplies to maintain adequate stock levels
  • Presented and explained drink menu, answering questions to educate customers
  • Sold and served baked goods and miscellaneous food items
  • Maintained clean and healthy environment by following proper safety and sanitation regulations

Fete Stall Assistant

Hebersham Public School
11.2022 - 11.2022
  • Dealt with cash payments, correctly calculating change and receipts
  • Answered patrons’ questions
  • Re-stocked supplies when necessary
  • Actively sought out ways to help other stalls

Customer Service

Josophan's Fine Chocolates
08.2022 - 11.2022
  • Greeted and informed customers of products, fostering positive store experiences
  • Bagged and packaged purchases and wrapped gifts
  • Leveraged POS system to perform purchase transactions for team members and customers
  • Provided efficient and courteous service to customers
  • Maintained cash accuracy by working with supervisor to correct deficiencies
  • Processed cash, check and credit cards for customer purchases
  • Helped customers locate merchandise

Front and Back-of-House Assistant

Panthers Glenbrook Bowling Club
06.2022 - 06.2022
  • Take orders from patrons for food or beverages
  • Collect payments from customers
  • Serve food or beverages to patrons and prepare or serve specialty dishes at tables as required
  • Clean tables or counters after patrons have finished dining
  • Fill salt, pepper, sugar, cream, condiment, and napkin containers
  • Prepare or serve hot or cold beverages, such as coffee, espresso drinks, blended coffees, or teas
  • Clean or sanitize work areas, utensils, or equipment
  • Portion and wrap the food or place it directly on plates for service to patrons
  • Assist cooks and kitchen staff with various tasks as needed and provide cooks with needed items

Kitchen Hand

Schwarz Bakery
02.2021 - 11.2021
  • Emptied and maintained trashcans and outdoor dumpster area
  • Washed dishes, glassware, and flatware by hand or with industrial dishwasher
  • Washed, peeled, and cut fruit and vegetables to prepare for cooking or serving
  • Moved and arranged tables, chairs, and place settings to organize seating for groups
  • Placed clean dishes, utensils, and cooking equipment in storage areas
  • Carried food supplies, equipment, and utensils to and from storage and work areas

Education

High School Diploma - Hospitality, Business Studies

Richard Johnson Anglican School
BLACKTOWN, NSW
11.2022

Skills

  • Fast learner
  • Time management
  • Team collaboration
  • Attention to detail
  • Customer service
  • Strong multitasking

Certification

Responsible Service of Alcohol (RSA)


First Aid Certification

(HLTAID009) Provide cardiopulmonary resuscitation

(HLTAID010) Provide basic emergency life support

(HLTAID011) Provide First Aid

Community Service

  • Fete Stall Assistant, November 2022

Hebersham Public School, Blacktown, NSW

Dealt with cash payments, correctly calculating change and receipts., Answered patrons’ questions., Re-stocked supplies when necessary., Actively sought out ways to help other stalls.


  • Front and Back-of-House Assistant, Jun 2022

Panthers Glenbrook Bowling Club, Glenbrook, NSW

Take orders from patrons for food or beverages., Collect payments from customers., Serve food or beverages to patrons and prepare or serve specialty dishes at tables as required., Clean tables or counters after patrons have finished dining., Fill salt, pepper, sugar, cream, condiment, and napkin containers., Prepare or serve hot or cold beverages, such as coffee, espresso drinks, blended coffees, or teas., Clean or sanitize work areas, utensils, or equipment., Portion and wrap the food or place it directly on plates for service to patrons., Assist cooks and kitchen staff with various tasks as needed and provide cooks with needed items.

References

References available upon request

Availability

Everyday over the Summer Holidays

Timeline

Waitress

Country Coffee
08.2024 - 11.2024

Food and Beverage Attendant

Scenic World
12.2022 - 02.2023

Fete Stall Assistant

Hebersham Public School
11.2022 - 11.2022

Customer Service

Josophan's Fine Chocolates
08.2022 - 11.2022

Front and Back-of-House Assistant

Panthers Glenbrook Bowling Club
06.2022 - 06.2022

Kitchen Hand

Schwarz Bakery
02.2021 - 11.2021

High School Diploma - Hospitality, Business Studies

Richard Johnson Anglican School
Lin Midgley