Lina Elakhras
Blacktown
Summary
Motivated and detail-oriented professional with over 3 years of experience in customer service and administrative roles across retail, automotive, and corporate settings. Skilled in managing client enquiries, handling data and documentation accurately, and supporting daily business operations. Known for professionalism, adaptability, and strong communication skills, with a focus on delivering excellent service and efficiency in fast-paced environments.
Overview
3
3
years of professional experience
4046
4046
years of post-secondary education
Work History
Office Assistant
Servcorp
Parramatta
10.2025 - Current
- Support daily office operations in a professional corporate environment
- Deliver high-level customer service to clients and visitors
- Manage administrative tasks, including scheduling, correspondence, and office coordination
- Maintain a professional and welcoming front-of-house presence
- Assist with client requests and ensure smooth day-to-day operations
CALL CENTRE REPRESENTATIVE
RESULTS LASER CLINICS
07.2025 - 10.2025
- HANDLE HIGH VOLUMES OF INBOUND AND OUTBOUND CALLS IN A PROFESSIONAL AND EFFICIENTLY.
- BOOK AND CONFIRM CLIENT APPOINTMENTS, ENSURING SMOOTH SCHEDULING AND COMMUNICATION.
- PROVIDE PRODUCT AND TREATMENT INFORMATION, ASSISTING CLIENTS WITH ENQUIRIES AND SUPPORT.
- MAINTAIN ACCURATE RECORDS WITHIN CRM SYSTEMS AND UPDATE CUSTOMER DETAILS PROMPTLY.
- COLLABORATE WITH THE HEAD OFFICE TEAM TO ENSURE CONSISTENT CLIENT SATISFACTION AND OPERATIONAL FLOW.
REGISTRATION CLERK
WEST END MOTOR GROUP
09.2024 - 07.2025
- PROCESSED VEHICLE REGISTRATIONS IN COMPLIANCE WITH NSW TRANSPORT REGULATIONS.
- PREPARED AND LODGED PAPERWORK ACCURATELY AND WITHIN DEADLINES.
- LIAISED WITH CUSTOMERS, FINANCIERS, AND GOVERNMENT DEPARTMENTS TO FINALISE REGISTRATIONS.
ADMINISTRATION CLERK
WEST END MOTOR GROUP
01.2024 - 09.2024
- PROVIDED ADMINISTRATIVE SUPPORT INCLUDING DATA ENTRY, FILING, AND RECORDS MANAGEMENT.
- MANAGED INCOMING CALLS AND CUSTOMER ENQUIRIES COURTEOUSLY AND PROFESSIONALLY.
- SUPPORTED SALES AND SERVICE TEAMS WITH REPORTING AND INTERNAL DOCUMENTATION.
ADMINISTRATIVE ASSISTANT
SMART SOLUTIONS PROPERTY & MAINTENANCE
05.2023 - 09.2023
- COMPLETED CLERICAL DUTIES INCLUDING DATA ENTRY, FILING, AND CORRESPONDENCE MANAGEMENT.
- ASSISTED WITH GENERAL OFFICE OPERATIONS AND MAINTAINED ORGANISED SYSTEMS.
Education
CERTIFICATE III - BUSINESS ADMINISTRATION
TAFE ST LEONARD'S
YEAR 10 ROSA -
MITCHELL HIGH SCHOOL
Skills
- Customer service & communication
- Attention to detail & data accuracy
- Office administration & documentation
- Microsoft Office proficiency
- Fast learner & adaptable
- Team collaboration & leadership
Timeline
Office Assistant
Servcorp
10.2025 - Current
CALL CENTRE REPRESENTATIVE
RESULTS LASER CLINICS
07.2025 - 10.2025
REGISTRATION CLERK
WEST END MOTOR GROUP
09.2024 - 07.2025
ADMINISTRATION CLERK
WEST END MOTOR GROUP
01.2024 - 09.2024
ADMINISTRATIVE ASSISTANT
SMART SOLUTIONS PROPERTY & MAINTENANCE
05.2023 - 09.2023
CERTIFICATE III - BUSINESS ADMINISTRATION
TAFE ST LEONARD'S
YEAR 10 ROSA -
MITCHELL HIGH SCHOOL