Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Lina Jaber Mussa

Woodridge,QLD

Summary

Motivated and customer-focused second-year pharmacy student with over four years of experience in customer service and administrative roles. Skilled in delivering excellent customer care, processing transactions accurately, and collaborating effectively in fast-paced environments. Seeking a Pharmacy Assistant position to leverage strong organisational skills, reliability, and a genuine interest in healthcare while contributing to the success of Griffith Pharmacy Group.

Overview

8
8
years of professional experience

Work History

Cashier

Yuen’s Farmers Market
01.2022 - Current
  • Assist customers with product inquiries, ensuring a positive and professional service experience.
  • Accurately scan products, handle cash and EFTPOS payments, and provide receipts while keeping balanced transaction records.
  • Work along with colleagues to arrange displays, handle inventory, and keep the store tidy during peak hours.
  • Gain knowledge of product ranges ro better assist customers in their purchasing decisions.

Records Officer

Queensland Building and Construction Commission (QBCC)
01.2022 - 07.2022
  • Created and managed case records using Salesforce and ECM, ensuring complete accuracy and compliance with privacy standards.
  • Managed high volumes of mail, processed financial payments, and maintained daily reporting spreadsheets up to date with tight deadlines.
  • Identified discrepancies in data and fixed them immediately to avoid delays in process.
  • Encouraged teamwork assisting and educating new hires on procedures and systems.
  • Acted as the primary contact for Australia Post and Toll Priority, coordinating services efficiently.

Team Member

Kebab Fuel
01.2021 - 12.2021
  • Worked closely with cashiers and kitchen colleagues to coordinate orders, ensuring prompt and precise food preparation.
  • To keep customers satisfied, I handled orders over the phone and in person, explained requirements, and resolved issues immediately.
  • Assisted the team to maintain workflow efficiency by helping to assign tasks at peak hours.

Retail Worker

Ally Fashion
01.2018 - 12.2018
  • Promoted specials and in-store deals while helping customers with product inquiries, sizing recommendations, and price details.
  • Effectively handled client concerns, ensuring positive results and repeat business.
  • To satisfy visual merchandising requirements, shelves were stocked and store's appearance was preserved.

Education

Bachelor of Pharmacy -

Griffith University
QLD
12-2028

Certificate of Year 12 Graduation -

Woodridge State High School
12.2020

Skills

  • Excellent customer service and communication abilities
  • Team collaboration and proactive problem-solving
  • Strong organisational and time-management skills
  • Flexibility and adaptability in busy environment
  • Accuracy and attention to detail in all tasks
  • Confidentially awareness and professionalism

Languages

Arabic
Native or Bilingual
Somali
Professional Working

Timeline

Cashier

Yuen’s Farmers Market
01.2022 - Current

Records Officer

Queensland Building and Construction Commission (QBCC)
01.2022 - 07.2022

Team Member

Kebab Fuel
01.2021 - 12.2021

Retail Worker

Ally Fashion
01.2018 - 12.2018

Bachelor of Pharmacy -

Griffith University

Certificate of Year 12 Graduation -

Woodridge State High School
Lina Jaber Mussa