Qualified Office Administrator with extensive experience in managing office operations, coordinating schedules, and maintaining efficient workflows. Proven track record in streamlining administrative processes and supporting executive teams. Demonstrated expertise in multitasking and communication skills, ensuring smooth day-to-day operations.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Office Administrator & Sales Support
Voyager Distributing Company Pty Ltd
03.2006 - Current
Perform the day to day processing of order transactions to ensure that municipal finances are maintain in an effective, up to date and accurate manner
Receive and verify purchase orders for major Department Stores in Melbourne, such as David Jones, Myer, French Connections, Harris Scarfe, TKMax, Just Group, Anthea Crawford
Demonstrated exceptional multitasking abilities while juggling diverse responsibilities, including reception duties and ad-hoc administrative tasks.
Verify that transactions comply with financial policy and procedures
Processing invoices, generating shipping labels and dispatching
Maintained electronic and paper filing systems for easy retrieval of information.
Maintain updated customer files and file numbers (using Dynamic AX)
Assist queries and resolve issues regarding invoice and product dispatch
Provide administrative support and other related duties in order to ensure effective and efficient office operations, including maintain a filing system for relevant financial documents and ensure the confidentiality and security of all files
Tracked office supplies and restocked low items to keep team members on-task and productive.
Receive and screen visitors and telephone calls requiring the use of judgment and the interpretation of policies, rules, procedures and ordinances
Inventory / Production Associate
Marley Spoon
04.2020 - 11.2021
Pick and unpack dry goods according to production schedules
Manages inventory levels, ensure proper stock rotation according to shelf life and best before dates
Properly record inbound and outbound inventory
Identify and correct any stock discrepancy in a timely manner
Used equipment properly to avoid workplace hazards or injuries.
Organized work to meet demanding production goals.
Checked and wrapped items, placed in boxes and labeled cartons for shipping.
Restaurant Manager
Think Asia, Crown Casino
06.2004 - 03.2006
Customer service, dealing with customers enquiries and complaints
Conducting training for the new staff
Stock controlling, inventory and ordering
Excellent Sales, cash handling and end-of-day reconciliation experience
Reporting to the operating manager and the owner
Administration
OFIMA Pty Ltd
10.2002 - 01.2004
Maintaining sales transaction and order from the Internet
Customer Service skills dealing with customers from a variety of backgrounds and cultures
Customers follow up
Preparation and processing of all accounts, invoices and purchase orders
Maintain accurate financial records and data for the organisation
Stock controlling, inventory and ordering
Education
Post-Graduate Certificate - Business Systems
RMIT University
Melbourne, VIC
11-2001
Bachelor of Business - Marketing
Central Queensland University
Melbourne
11-2000
Diploma - Marketing
Swinburne University of Technology
Melbourne, VIC
12-1997
Skills
Computer proficiency
Multitasking
Time management abilities
Communication Skills
Attention to detail
Leadership and supervision
Inbound phone call handling
Certification
First Aid Certification, St John - 2023
Certificate III transport and Distribution (Administration) - 2007
Languages
Indonesian
Native or Bilingual
Vietnamese
Limited Working
Chinese (Mandarin)
Elementary
Interests
I enjoy cooking for friends and family gatherings
Exploring famous landmarks, historical sites, and cultural attractions in a new destination
Timeline
Inventory / Production Associate
Marley Spoon
04.2020 - 11.2021
Office Administrator & Sales Support
Voyager Distributing Company Pty Ltd
03.2006 - Current
Restaurant Manager
Think Asia, Crown Casino
06.2004 - 03.2006
Administration
OFIMA Pty Ltd
10.2002 - 01.2004
First Aid Certification, St John - 2023
Certificate III transport and Distribution (Administration) - 2007
Post-Graduate Certificate - Business Systems
RMIT University
Bachelor of Business - Marketing
Central Queensland University
Diploma - Marketing
Swinburne University of Technology
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