Dedicated worker in the field of sports and sales, with proven experience in conflict resolution, time management, and community engagement. Known for delivering exceptional customer service and enhancing shopping experiences through effective communication.
Overview
2026
2026
years of professional experience
Work History
Sales Associate
The Athletes Foot Mackay
Canelands, Mackay , Queensland
09.2025 - Current
Collaborated with team members to achieve daily sales goals.
Provided product knowledge to enhance customer shopping experience.
Handled customer inquiries and resolved issues efficiently.
Greeted customers and provided exceptional customer service.
Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Handled customer complaints in a professional manner.
Answered incoming telephone calls to provide store, products and services information.
Referee
Mackay Basketball
Mackay, Queensland
03.2022 - Current
Officiated basketball games, ensuring fair play and adherence to rules.
Communicated decisions clearly to players and coaches during matches.
Participated in and attended frequent meetings and training sessions to stay up to date on league requirements.
Monitored actions of players and coaches during contests to detect rule infractions.
Resolved claims of rule infractions or complaints by participants, assessing any necessary penalties.
Resolved conflicts on the court by applying conflict resolution skills effectively.
Laborer
Excellence Concreting
Brisbane , Queensland
Maintained tools and equipment in safe, working condition daily.
Followed safety protocols to minimize risks during construction tasks.
Prepared job sites by clearing debris and setting up forms for concrete.
Worked with team members to ensure efficient workflow throughout the day.
Cleaned work area after job completion, ensuring all debris is properly disposed of.
Operated and maintained a variety of equipment, including hand and power tools.
Understood how to operate and maintain job site equipment safely and for maximum productivity.
Cleaned or prepared construction sites to eliminate hazards.
Education
In Year 12 -
St Patricks College Mackay
Mackay
11-2026
Skills
Conflict resolution
Time management
Excellent people skills
Calm demeanor
Written and oral communication skills
Positive and professional
Volunteered at coaching clinics
Volunteered as an u10 boys basketball coach
Volunteering as a U14 boys' basketball coach
Assisted with holiday basketball camps
Volunteered with Special Olympics Unified Sports basketball