Linda Arda

Self employed work from home business building custom made furniture

• Supervised day-to-day operations to meet performance, quality and service expectations.
• Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
• Assist with staff
• Food packing
• Deliveries

• Set up
• Sales in Merchandise
• Customer service

• Advertisement
• Management
• Cleaning
• customer service

Self employed in home cleaning services for cleaning business and properties and halls.

• Swept and mopped floors, vacuumed carpets, and dusted surfaces.
• Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
• Emptied wastebaskets and replaced liners.
• Kept bathrooms in clean, functional condition by scrubbing stalls, sanitizing sinks and tidying storage shelves.

Manager responsibilities of running the business, keeping it operational. Duties involved: emails, stock take, listing, customer service, packaging, repairing products, database.

• Answered customer inquiries and resolved customer issues in a timely manner.
• Provided technical support to customers via phone, email, and web chat.
• Researched customer accounts for billing discrepancies and provided accurate solutions.
• Maintained detailed records of customer interactions, complaints, comments, and inquiries in the database.
• Assisted with product returns, exchanges, refunds, order cancellations, and other related tasks.
• Responded to incoming calls and emails from customers and asked open-ended questions to determine how to be of assistance.

• Assisted in the development of operational strategies to ensure efficient and productive operations.
• Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
• Coordinated with other departments to ensure smooth flow of operations.
• Developed a system for tracking inventory and ordering supplies as needed.
• Managed customer service inquiries and complaints in a timely manner.
• Resolved conflicts between team members in an effective manner.