Linda Bell
Bracken Ridge,QLD
Summary
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
17
17
years of professional experience
Work History
Educator
Living Montessori Early Childhood
Bracken Ridge
02.2013 - Current
- Chose materials and developed lesson plans to enhance skills for individual student.
- Built relationships and communicated with parents to provide best learning environment for children.
- Collaborated with adults and children to provide safe and educational experience.
- Developed and implemented engaging lesson plans to keep learner attention.
- Exemplified positive behaviour for children by assisting with learning. moving around to manage classroom and maintaining safety.
- Created and developed lesson plans to meet students' academic needs.
- Fostered student curiosity and interest through creative hands-on activities.
- Maintained accurate and complete records for students.
- Boosted cultural awareness by incorporating children's literature from world cultures.
Customer Service Representative
AUSWIDE PROJECT SERVICES
North Brisbane
01.2018 - 02.2021
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up.
- Developed community reputation through commitment to customer satisfaction and strong client relationships.
Customer Service Representative
Project One
Gold Coast, QLD
05.2009 - 08.2010
- Updated account information to maintain customer records
- Handled customer inquiries and suggestions courteously and professionally
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor
- Processed customer service orders promptly to increase customer satisfaction
- Participated in team meetings and training sessions to stay informed about product updates and changes
Visual Merchandiser
Matahari Department Store
INDONESIA
03.2005 - 05.2007
- Managed aesthetically pleasing displays to showcase company products and increase sales.
- Monitored and replenished display inventory and restructured according to available stock.
- Enhanced overall store appearance by applying careful consideration to product and display locations.
- Created interior displays to promote products in alignment with corporate sales objectives.
- Promoted seasonal products and trends to move stock and prepare for incoming inventory.
- Educated staff about coordinating clothing racks and related displays to boost effectiveness of promotions.
- Restructured company merchandising standards to increase customer traffic and product exposure.
- Created visual marketing and styled window displays.
- Partnered with sales representatives and managers to coordinate delivery and merchandising schedule.
Education
Montessori Early Childhood 3-6 Diploma Program - Montessori Early Childhood 3-6
MONTITUTE INTERNATIONAL
Woodbridge,VA, United States11.2017
Diploma of Education - Children Services And Childhood Education
HBA College
Australia07.2011
Library And Information Science - Library And Information Science
Diponegoro University
Semarang, Indonesia07.2007
Skills
- Assigning Tasks
- Cash Register Operation
- Time Management
- Cash Handling
- Customer Assistance
- Transaction Processing
- Product Recommendations
- Teamwork and Collaboration
- Strong Communication and Interpersonal Skills
- Merchandising and Display
- Computer Proficiency and Microsoft Office
Timeline
Customer Service Representative
AUSWIDE PROJECT SERVICES
01.2018 - 02.2021
Educator
Living Montessori Early Childhood
02.2013 - Current
Customer Service Representative
Project One
05.2009 - 08.2010
Visual Merchandiser
Matahari Department Store
03.2005 - 05.2007
Montessori Early Childhood 3-6 Diploma Program - Montessori Early Childhood 3-6
MONTITUTE INTERNATIONAL
Diploma of Education - Children Services And Childhood Education
HBA College
Library And Information Science - Library And Information Science
Diponegoro University