Summary
Overview
Work History
Education
Skills
Timeline
Generic

Linda Bell

Bracken Ridge,QLD

Summary

Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

17
17
years of professional experience

Work History

Educator

Living Montessori Early Childhood
02.2013 - Current
  • Chose materials and developed lesson plans to enhance skills for individual student.
  • Built relationships and communicated with parents to provide best learning environment for children.
  • Collaborated with adults and children to provide safe and educational experience.
  • Developed and implemented engaging lesson plans to keep learner attention.
  • Exemplified positive behaviour for children by assisting with learning. moving around to manage classroom and maintaining safety.
  • Created and developed lesson plans to meet students' academic needs.
  • Fostered student curiosity and interest through creative hands-on activities.
  • Maintained accurate and complete records for students.
  • Boosted cultural awareness by incorporating children's literature from world cultures.

Customer Service Representative

AUSWIDE PROJECT SERVICES
01.2018 - 02.2021
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up.
  • Developed community reputation through commitment to customer satisfaction and strong client relationships.

Customer Service Representative

Project One
05.2009 - 08.2010
  • Updated account information to maintain customer records
  • Handled customer inquiries and suggestions courteously and professionally
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor
  • Processed customer service orders promptly to increase customer satisfaction
  • Participated in team meetings and training sessions to stay informed about product updates and changes

Visual Merchandiser

Matahari Department Store
03.2005 - 05.2007
  • Managed aesthetically pleasing displays to showcase company products and increase sales.
  • Monitored and replenished display inventory and restructured according to available stock.
  • Enhanced overall store appearance by applying careful consideration to product and display locations.
  • Created interior displays to promote products in alignment with corporate sales objectives.
  • Promoted seasonal products and trends to move stock and prepare for incoming inventory.
  • Educated staff about coordinating clothing racks and related displays to boost effectiveness of promotions.
  • Restructured company merchandising standards to increase customer traffic and product exposure.
  • Created visual marketing and styled window displays.
  • Partnered with sales representatives and managers to coordinate delivery and merchandising schedule.

Education

Montessori Early Childhood 3-6 Diploma Program - Montessori Early Childhood 3-6

MONTITUTE INTERNATIONAL
Woodbridge,VA, United States
11.2017

Diploma of Education - Children Services And Childhood Education

HBA College
Australia
07.2011

Library And Information Science - Library And Information Science

Diponegoro University
Semarang, Indonesia
07.2007

Skills

  • Assigning Tasks
  • Cash Register Operation
  • Time Management
  • Cash Handling
  • Customer Assistance
  • Transaction Processing
  • Product Recommendations
  • Teamwork and Collaboration
  • Strong Communication and Interpersonal Skills
  • Merchandising and Display
  • Computer Proficiency and Microsoft Office

Timeline

Customer Service Representative

AUSWIDE PROJECT SERVICES
01.2018 - 02.2021

Educator

Living Montessori Early Childhood
02.2013 - Current

Customer Service Representative

Project One
05.2009 - 08.2010

Visual Merchandiser

Matahari Department Store
03.2005 - 05.2007

Montessori Early Childhood 3-6 Diploma Program - Montessori Early Childhood 3-6

MONTITUTE INTERNATIONAL

Diploma of Education - Children Services And Childhood Education

HBA College

Library And Information Science - Library And Information Science

Diponegoro University
Linda Bell