Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
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Linda Boulom

Eagle Vale,NSW

Summary

A highly motivated and knowledgeable Credit Manager with over 16 years of experience in debt management, billing functions, cash allocations, risk analysis, team leadership, and process improvement. Seeking to leverage expertise to add significant value to your company.

Overview

9
9
years of professional experience

Work History

Accounts Payable Supervisor

B2B Technologies
01.2020 - 12.2023
  • Assist internal stakeholders with Filebound discrepancies
  • Lead accounts payable processes, ensuring accuracy and efficiency in invoicing, payments, and vendor relations
  • Develop and enforce B2B AP Policies and procedures for compliance with accounting standards
  • Escalation of problematic accounts to Sales Manager/ Executive Team for dispute resolution
  • Manage daily AP banking allocations in Xero
  • Prepare reports in Xero summary reports and drive continuous improvement
  • Manage Daily & Weekly Payment run in Xero
  • Foster internal and external relationships to ensure accounts are paid timely
  • Manage month end closing & reporting
  • Process Staff Reimbursements, Petty Cash, Prepayments, Purchase Orders
  • Collaborate cross-functionally to streamline processes and resolve discrepancies in Filebound
  • Foster relationships with internal and external stakeholders to maintain high retention
  • Manage & Oversee AP Reconciliations are completed timely
  • Ensure AP Onbase ticketing is cleared daily
  • Ensure sales commissions and Payouts are processed and paid timely.

Credit Manager

B2B Technologies
12.2020 - 12.2022
  • Manage Credit Department with 2 direct reports
  • Stakeholder engagement across departments
  • Credit Control of 1000 plus accounts to ensure timely payments
  • Management Credit Risk by driving process improvement
  • Manage a quick turn over in Credit Applications
  • Escalation of problematic accounts to Executive Team
  • Manage banking allocations to ensure daily unapplied cash were completed daily
  • Debt Management of across all Business
  • Maintain DSO at 3%
  • Recommend delinquent accounts to ARMA Group
  • Foster internal and external relationships
  • Reconcile banking account sand sundry ledger month-end accounts
  • Foster relationships with internal and external stakeholders to maintain high retention
  • Motivate, upskill and develop staff.

Collections Manager

WInc
08.2018 - 06.2020
  • Manage Credit Department with 13 direct reports
  • Ensure monthly Cash Targets were being met $86-$95 million portfolio
  • Manage team performance monthly to ensure individual KPI’s were below 6%
  • Enforce Credit compliance internally
  • Manage Onshore and offshore ledger
  • Conduct performance reviews for staff development
  • Manage Credit Limits for million-dollar accounts
  • Flag disputed accounts and write-offs to National Sales Manager
  • Manage allocations to ensure daily unapplied cash were below $11 million
  • Debt Management of across all Business - Maintain DSO at 43 days
  • Recommend delinquent accounts to Legal Agents
  • Manage and supervise credit controllers, call centre ensuring adherence to high standards
  • Prepare accurate monthly creditor/debtor reports to finance department
  • Foster relationships with internal and external stakeholders
  • Recruit, develop and mentor staff.

DFSI Credit Analyst

Department Of Finance, Services And Innovation
08.2017 - 06.2018
  • Process daily cash/cheque receipting for AR
  • Debt Management of Business.15,20 24,25,28,120 - DSO 60 days
  • Manage and support 3 staff members, ensuring adherence to high standards
  • Manage refunds and purchase orders and sales ledgers, as well as AR account enquiries
  • Manage daily cash allocations and month end, year-end bank reconciliations
  • Reconcile cashbooks and allocate receipts for BOSSI registrations
  • Sending monthly AR Statements through SAP
  • Understand LPI billing requirements including ensuring the client billing guidelines are updated regularly
  • Reconciliation of all business units (15,20 24,25,28,120)
  • Weekly banking – depositing all cheques timely
  • Customer date maintenance to ensure customer emails and payment details are updated and accurate
  • Daily clearance of AR disputes ticketing system
  • Provide telephone, online and face to face support to all users on the LPI/POS system and AR enquiries and disputes
  • Monitor ATB to ensure revenue is collected within LPI terms.

LPI Procurement Officer

Land And Property Information
09.2016 - 08.2017
  • Provide efficient and effective processing and services to stakeholders in relation to raising, maintenance and managing purchase orders for LPI in SAP
  • Ensure that the procurement policy and relevant LPI legislation is applied to all purchase order requests in accordance to requests for amendments
  • Liaise with AP Team and Finance staff to ensure an effective flow of information that will enable timely payment of invoices
  • Produce, interpret and display spend analysis data in reports
  • Input and maintain information on the self-service procurement website ensuring the items are accurate and suppliers are in a current contract with LPI
  • Timely processing of purchases orders through inbox (200-600) per day KPI
  • Produce, interpret and display spend analysis data in reports
  • Analyse contracts and report to Procurement on recommendations for renewals and alterations.

LPI Finance Officer

Land And Property Information
03.2015 - 09.2016
  • Perform month-end reporting and reconciliations for petty cash, Travel vouchers, Corp Card statements, Assets POS, BOSSI
  • Handle supplier and staff refunds and manage debts for e-plan, valuations, maps, titling and registration
  • Perform LPI /BOSSI system & data maintenance, ensuring efficiency
  • Process supplier invoices, Travel vouchers, Corporate Cards, Staff Reimbursements
  • Enter journals for month-end
  • Provide accurate and timely payment of staff salaries and the maintenance of all payroll functions, including accurate payment of PAYE, Payroll tax, superannuation, Workcover and employee deductions
  • Assist the Financial Controller with the preparation of monthly reports and monthly statements for LPI
  • Process EFTPOS transactions or credit card transactions for stakeholders
  • Accurate and timely banking and balance sheet reconciliations.
  • Collaborated with team leaders to define standards, policies and procedures to meet company revenue goals.
  • Monitored budget and revenue trends, compiling reports for company leadership to inform decision-making.

Education

Master Certificate in Team Leadership -

Masterclass of Management
01.2018

Master Certificate in Business Management -

Masterclass of Management
01.2018

Associate Manager of ACIM -

Australian Credit Institute of Management
01.2012

Bachelor of Commerce -

University of Wollongong, Sydney
01.2003

Skills

  • Excellent communication and interpersonal skills; able to mentor and train staff members to high standard, and work with difficult clients and debtors
  • Proven track record in maintain DSOs and reducing provision for doubtful debt, minimising risk management, audit compliance and debt recovery in public and private sector
  • Experience in procurement, purchasing orders, manage company records, manage daily operations and liaise with key officials to ensure all targets and objectives are met
  • Skilled in team leadership; able to provide mentorship and training, ensuring adherence to objectives and high standards
  • Experience with various IT packages, Xero, Filebpound, Onbase, including Baycorp, Arrow, Dun and Bradstreet Credit Search, SAP ERP, Peoplesoft 88, Navision, Adonis, AR Epicor, EIntelligence, Oracle and Excel
  • Results-oriented, reliable and analytical professional, with strong negotiation skills

Accomplishments

  • Reduced Write off debt from $4 million to 395K
  • Collected $2.8 million in 120plus within 3 months and was promoted
  • Maintained DLL & Ricoh DSO 3% and met monthly targets consecutively
  • Establish Credit Policy with the executive Team
  • Achieved target within the first month of employment when never achieved.
  • Exceeded monthly target by 11 million within 5 months
  • Maintained DSO 3% and met monthly targets 16 months consecutively
  • Reduced unapplied cash by to closing the gap from 22 million to 12 million within 5 months
  • Staff development, mentored and retained, promote talent, 3-4 won awards for achievements
  • Reduced RSP debt from $2.61M to $45k, within 6 months

References

Available Upon Request

Timeline

Credit Manager

B2B Technologies
12.2020 - 12.2022

Accounts Payable Supervisor

B2B Technologies
01.2020 - 12.2023

Collections Manager

WInc
08.2018 - 06.2020

DFSI Credit Analyst

Department Of Finance, Services And Innovation
08.2017 - 06.2018

LPI Procurement Officer

Land And Property Information
09.2016 - 08.2017

LPI Finance Officer

Land And Property Information
03.2015 - 09.2016

Master Certificate in Team Leadership -

Masterclass of Management

Master Certificate in Business Management -

Masterclass of Management

Associate Manager of ACIM -

Australian Credit Institute of Management

Bachelor of Commerce -

University of Wollongong, Sydney

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Linda Boulom